The Hartford

Helping to Ease the Burden of Doing Business

When it comes to selling small business commercial insurance, speed and accuracy are of the essence. We've put our financial strength to work for you through ongoing investments in automation and technology — helping you to grow your property and casualty business.  We're here when you need us.  The Hartford is a national carrier with a local presence.  We have 29 sales offices, three coordinated service centers and single destination claim reporting countrywide.

Online Tools and Automation Solutions
Our full suite of technology capabilities that save you time, improve efficiency and allow you to focus on serving customers:

Our Electronic Business Center (EBC) 
The agency portal that lets you get the information you need when you need it. Quickly and easily sell, service and manage business-all in one place. A variety of tools, services, and reports such as billing, policy view and claim inquiries and late-breaking announcements about our products and services are all found easily via the EBC.

ICON 2.0
Save time, increase efficiency and work quickly with ICON- available from the EBC. Our Web-based small commercial tool allows easy electronic submission of new business and fast turnaround for our industry-leading small commercial products.
See how ICON 2.0 can make a difference in your workflow.

ExpressWay
You've told us that data entry is your #1 time waster. ExpressWay transforms new business processing from manual to real-time. Data integration with most agency management systems eliminates duplicate entry when quoting our products.*

See how ExpressWay can help speed up data integration.

The Online Sales Guide
The Hartford's internet-based Sales Guide available from the EBC provides you with Select Customer's appetite and product information.

Phone-based Technology Support
Get quick answers to a majority of your technology questions from our Automation Support Team. Call Monday through Friday at 877-322-4833, 8 a.m. to 8 p.m. ET. Or write us at agencyinterfaceservices@thehartford.com.

iMarket
Accessed through the EBC homepage, this is the one-stop online shop used to access and order small business commercial insurance marketing collateral.

Committed to Helping You Help Your Customers

Claim Services and Support
The Hartford offers a broad range of commercial insurance products and has the claims experience to match. We know how to help businesses recover following a loss, and are available when we are needed most.

Our Policyholder Service Centers
Your clients deserve high quality service; you need time to grow your business. Our Policyholder Service Centers can help. We have 20 years of experience providing high quality service to agent's customers.

*ExpressWay is available for: AMS Sagitta, AfW®, Prime  and AMS 360® through AMS TransactNOW; Applied TAM® through IVANS Transformation Station; and XDimensional Nexsure.