Customer Service
Affinity Partners Program: Affinity Customer Service

Whether you have a question on your coverages, want to make a change to your policy, or simply wish to check your billing status, our friendly customer service representatives are ready to assist you.

Telephone Service:
Please call Affinity Customer Service: 1-800-429-4545
Monday - Friday, 8:00 a.m. to 11:00 p.m. (Eastern Time)
Saturdays, 8:00 a.m. to 6:00 p.m. (Eastern Time)

Online Billing Center:
Click here to Verify Payment, Check Your Billing Status, or Pay Your Bill Online

Online Services:
Request ID Cards
Change Address
• Vehicle Change - Add | Delete | Replace | Correct
• Lienholder Change - Add | Delete | Replace | Correct


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