Consumer Markets

Finding The Solution That Fits

When it comes to homeowners or automobile insurance, you have a choice of many companies. How do you pick one with confidence? At The Hartford, we stand ready to serve you with the range of coverage options you need and the outstanding claims service you should expect - whether provided through a select independent agent, from one of our claims centers, or on-line. But another way to consider your insurance company is by looking at the friends we keep.

For nearly 30 years, we have provided homeowners and automobile insurance programs to members of AARP, enabling us to develop in-depth knowledge about what’s important to these valued customers that we apply every day in serving them. Our interactions with AARP members taught us how to forge relationships with members of other affinity groups such that The Hartford now proudly provides insurance products to members of the American Kennel Club, the Sierra Club and the National Wildlife Federation.

When you think of insurance the word “innovative” is probably not the first thing that pops to mind. But maybe it should. For example, we are introducing green rebuilding coverage with our new Home Advantage insurance, which will encourage homeowners to use environmentally friendly or more energy-efficient materials when making repairs after a covered loss. Similarly, these policies encourage upgrading to more efficient equipment or appliances should they need to be replaced due to a covered loss. The Hartford also provides discounts for hybrid passenger vehicles and electric vehicles.

The moment of truth between you and your insurance company arrives when you have a claim. At the Hartford, every interaction matters from the moment you report a loss, through the entire life of the claim. It’s a routine matter for our claims staff to go above and beyond, to help in any way we can, to get to the right outcome for our customer. We work diligently to deliver that service and it’s something we’re confident that distinguishes us from other insurance companies.