Skip to main content

Beneficiary Counseling Services

Caring Support When
You Need It Most

Available With Our Employee Life and Accidental Death & Dismemberment Coverages

The loss of a loved one can leave you feeling overwhelmed. In addition to grief, you may have financial and legal worries. Questions you can’t easily answer alone. And maybe some unresolved issues. If you’re covered under The Hartford’s Group Life or Accident insurance policy, you have access to Beneficiary Assist® Counseling Services provided by ComPsych.1

Professional help after a loss or terminal illness.

Beneficiary Assist® provides you, your eligible beneficiaries and immediate family members with unlimited 24/7 phone access to help related to the death of yourself or a loved one. That includes:

  • Legal advice, financial planning and emotional counseling for up to one year from the date the claim is filed.
  • Up to five face-to-face sessions or equivalent professional time for one service or a combination.

Handling a spectrum of needs with compassion and expertise.

Because Beneficiary Assist® counseling services covers a spectrum of concerns, you and your beneficiaries will have a convenient, single source for the following needs.

Emotional or grief counseling.

ComPsych GuidanceExpertsSM are master’s and doctoral level clinicians who’ll listen to your concerns with compassion and refer you to the right resources for:

  • Grief and loss
  • Stress, anxiety and depression
  • Relationship/marital conflict
  • Problems with children
  • Job pressures
  • Substance abuse

Financial information and resources.

With loss often come tough financial decisions. Share your concerns with certified public accountants and certified financial planners for assistance with:

  • Managing a budget
  • Estate closure
  • Retirement impacts
  • Tax questions
  • Getting out of debt

Legal support and resources.

When legal uncertainties arise, get the help you need. Attorneys are available for private consultations for the following:

  • Estate and probate
  • Debt and bankruptcy
  • Real estate transactions
  • Family law

If additional legal representation is needed beyond the face-to-face visits, you can be referred to a qualified attorney in your area. You may qualify for a 25 percent reduction in the attorney’s customary fees by using the ComPsych Network.

1 Beneficiary Assist® is offered through The Hartford by ComPsych®. ComPsych is not affiliated with The Hartford and is not a provider of insurance services.

Services may not be available in all states.

Customer Support

1-800-411-7239

*First time users must verify eligibility with provider.

Additional Services

View some of the other services available with our products by clicking the links below.

Ability Assist® Counseling Services

Travel Assistance & ID Theft Protection Services

Funeral Planning Services

Will Preparation Services

Nancy's Story

Nancy's Story

A customer shares her experience with Group Life insurance from The Hartford.

Nancy's Story

Help Prepare for Tomorrow

Prepare for Tomorrow 

Visit MyTomorrowSM to learn about insurance that can protect your income.

Visit MyTomorrowSM

Report a Claim

We're here to help with your employee benefit claims needs and questions.