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Employee Benefits Claims

Reporting a Claim
is Easier Than You Think

Report an Employee Benefits Claim

Life is unpredictable. But our claims process isn't. Here is the info to get in touch with us if you need to file a claim or simply ask a claims question. We'll make the process as easy as possible for you.

How to Report a Claim or Ask a Claims Question

 
Type of Claim  Phone  Online
 Short-term Disability (STD)
 1-800-303-9744
 Long-term Disability (LTD)
 1-800-303-9744
 Employee Life
 1-888-563-1124
 
 Accidental Death & Dismemberment (AD&D)
 1-888-563-1124
 
 

The Hartford At Work

The Hartford At Work helps you squeeze in your benefit must-dos, simply and securely. Get clicking right away at  www.thehartfordatwork.com to:
 
  • Access your account. Set up a user ID and password to access your account securely 24/7.
  • Check your personal health information. Check the status of an application you’ve filed for medical underwriting.
  • File a short-term or long-term disability claim from this starting point. Where this feature isn’t available, you’ll get an easy-to-understand overview of the claims filing process.
  • Check on the status of a claim and find out when your payment will arrive.
  • Have disability payments automatically deposited in your checking or savings account.
  • View and print commonly used forms. Some are available in Spanish.
  • Input and update personal information like name, address, user ID and password.

 

The Hartford At Work

Track your claim, arrange for direct deposit, check on payments and more.

Real People,
Real Stories

"...The customer service was exceptional, courtesy and professional. If there was an company I could pick to handle my claim it would be Hartford..."

– Rosemary, June 2013

Read More Testimonials