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Employee Benefits Claims

Reporting a Claim
is Easier Than You Think

Report an Employee Benefits Claim

Life is unpredictable. But our claims process isn't. Here is the info to get in touch with us if you need to file a claim or simply ask a claims question. We'll make the process as easy as possible for you.

How to Report a Claim or Ask a Claims Question

Type of Claim  Phone  Online
 Short-term Disability (STD)
 Long-term Disability (LTD)
 Employee Life
 Accidental Death & Dismemberment (AD&D)

The Hartford At Work

The Hartford At Work helps you squeeze in your benefit must-dos, simply and securely. Get clicking right away at to:
  • Access your account. Set up a user ID and password to access your account securely 24/7.
  • Check your personal health information. Check the status of an application you’ve filed for medical underwriting.
  • File a short-term or long-term disability claim from this starting point. Where this feature isn’t available, you’ll get an easy-to-understand overview of the claims filing process.
  • Check on the status of a claim and find out when your payment will arrive.
  • Have disability payments automatically deposited in your checking or savings account.
  • View and print commonly used forms. Some are available in Spanish.
  • Input and update personal information like name, address, user ID and password.


The Hartford At Work

Track your claim, arrange for direct deposit, check on payments and more.

How to File a Claim

Claims videos

Let The Hartford help you get started on how to file your STD, LTD or leave submissions with these two-minute videos.

Watch Videos

Ratings and Reviews

"I could not have chosen a better company to invest in and trust during a time of great need. Thank you Hartford for being there for me when I needed you.” 

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