Ability Assist® Counseling Services

Available With Our Long-term Disability Coverage

Life presents complex challenges. If a disability happens, you want to know that you and your family have simple solutions to help you cope with the stress and life changes that may result. That’s why the Hartford’s Ability Assist^® counseling services¹, offered by ComPsych^® can play such an important role. Our straightforward approach takes the complexity out of benefits when life throws you a curve.

Compassionate solutions for common challenges

The Hartford offers the professional support of Ability Assist to you, your spouse, and dependants, if you’ve enrolled in Long-term Disability (LTD) coverage. Some plans provide access to benefits from day one (for employers with less than 5,000 employees) while others are available when an LTD claim is approved by The Hartford (for employers with 5,000 or more employees). If you have questions about your eligibility, talk to your HR representative.

Service features

The service includes up to three face-to-face emotional or work-life counseling sessions per occurrence per year. This means you and your family members won’t have to share visits. Each individual can get counseling help for his/her own unique needs. Legal and financial counseling are also available by telephone during business hours.

Ability Assist Counseling Services

Emotional and Work-Life Counseling

Helps address stress, relationship or other personal issues you or your family members may face. It is staffed by GuidanceExperts^SM−highly trained master’s and doctoral level clinicians− who listen to concerns and quickly make referrals to in-person counseling or other valuable resources. Situations may include:

• Job pressures
• Relationship/marital conflicts
• Stress, anxiety and depression
• Work/school disagreements
• Substance abuse
• Child and elder care referral services

Financial Information and Resources

Provides support for the complicated financial decisions you or your family members may face. Speak by phone with a Certified Public Accountant and Certified Financial Planners on a wide range of financial issues. Topics may include:

• Managing a budget
• Retirement
• Getting out of debt
• Tax questions
• Saving for college

Legal Support and Resources

Offers assistance if legal uncertainties arise. Talk to an attorney by phone about the issues that are important to you or your family members. If you require representation, you’ll be referred to a qualified attorney in your area with a 25% reduction in customary legal fees thereafter. Topics may include:

• Debt and bankruptcy
• Guardianship
• Buying a home
• Power of attorney
• Divorce

¹ Ability Assist^® Counseling Services are provided through The Hartford by ComPsych^®, the largest provider of employee assistance programs, managed behavioral health, work/life and crisis intervention services. ComPsych is not affiliated with The Hartford and is not a provider of insurance services. Source: Business Insurance, Largest EAP Provider 2010 Survey, December 2010 edition.