Skip to main content

Hospitality/Hotel Services

Employees in the hospitality/hotel services industry provide services to the public, so understanding how to manage absenteeism and keep them at work is especially important to the industry’s bottom line. The following is a compilation of relevant data for the Hospitality/Hotel Services industry by the Integrated Benefits Institute, a non-profit supplier of and leader in health and productivity research.1

Worker Demographics

Hospitality/Hotel Services Demographics

Short-Term Disability

Hospitality / Hotel Services - Short-Term Disability Stats

Three most prevalent conditions:

  • Pregnancy and related
  • Musculoskeletal conditions
  • Injury and poisoning
     

 Long-Term Disability

Hospitality/Hotel Services - Long-Term Disability Statistics

Three most prevalent conditions:

  • Musculoskeletal condition
  • Neoplasms
  • Nervous system conditions
     

Workers Compensation

Hosipitality/Hotel Services - Workers Compensation Statistics

Three most prevalent body part
groups injured:

  • Back and Neck
  • Lower Extremities
  • Upper Extremities
     

Some Productive Suggestions

  • Invest in support equipment for staff. By ensuring that employees have proper lifts and other support equipment plus proper training, employers can help reduce the risk of injury.
  • Safety programs are critical in this environment.
  • Return-to-work programs may be beneficial. However, they may be difficult to implement, especially where accommodations and modifications to some jobs are very challenging. 

1Integrated Benefits Institute, “Benefits Intelligence,” 2011 Benchmarking data. The wage and benefit information can be accessed via the following Bureau of Labor Statistics website: http://www.bls.gov/eci/ The workers compensation rate information can be accessed via the following Bureau of Labor Statistics website: http://www.bls.gov/iif/