Skip to main content

Customer Service/Report a Claim

Find Your Local Service Center

Customer Service: Claim Service Centers

Claim Service Centers are located throughout the United States and provide personal attention to your claim. You can start a claim over the phone. A claims adjuster will be assigned immediately. To find the telephone number of the Claim Center nearest you, select a state or region.

Western Property Claim Service Center
10400 North 25th Avenue
Phoenix, AZ 85021
  • 800 number:
    1-800-811-4832
  • Fax:
    (602) 997-4182
  • Manager:
    Paul Marriott
  • Mailing address:
  • P.O. Box 2905
    Phoenix, AZ 85062-2905
 
 Available for the following states:

  • Alaska
  • Arizona
  • California
  • Colorado
  • Hawaii
  • Idaho
  • Montana
  • Nevada
  • Oregon
  • Utah
  • Washington
  • Wyoming
  


Return to Top

Southeast Property Claim Service Center
2502 Rocky Point Drive
Tampa, FL 33607
  • 800 number:
    1-800-637-5410
  • Fax:
    (813) 288-8144

  • Manager:
    Collin deGourville
  • Mailing address:
    P.O. Box 30773
    Tampa, FL 33630
 


 Available for the following states:

  • Alabama
  • Florida
  • Georgia
  • Louisiana
  • Mississippi
  • North Carolina
  • South Carolina


Return to Top

Indianapolis Property Claim Service Center

11 Fortune Park
4040 Vincennes Circle
Indianapolis, IN 46268-0941
  • 800 number:
    1-877-230-3084
  • Fax:
    (860) 757-5413
  • Manager:
    Steve Busch
  • Mailing address:
    P.O. Box 68941
    Indianapolis, IN 46268
 


Available for the following states:

  • District of Columbia
  • Indiana
  • Kentucky
  • Maryland
  • Ohio
  • Tennesse
  • Virginia


Return to Top

Northeast Property Claim Service Center
8 Farms Springs Road
Farmington, CT 06032
  • 800 number:
    1-800-280-0555
  • Fax:
    (860) 757-5687
 
  • Manager:
    Robert Percopo
  • Mailing Address:
    P.O. Box 2910
    Hartford, CT 06104-2910
 


Available for the following states:

  • Connecticut
  • Delaware
  • Maine
  • Massachusetts
  • New Hampshire
  • New Jersey
  • New York
  • Pennsylvania
  • Rhode Island
  • Vermont
  • West Virginia

Return to Top

Central Property Claim Service Center
4245 Meridian Parkway
Aurora, IL 60504
  • 800 number:
    1-800-843-7006
  • Fax:
    (800) 585-6498

  • Manager
    Tim Erickson
 


Available for the following state:

  • Iowa
  • Illinois
  • Kansas
  • Michigan
  • Missouri
  • Minnesota
  • North Dakota
  • Nebraska
  • South Dakota
  • Wisconsin

Return to Top

San Antonio Property Claim Service Center
7411 John Smith Drive
Suite 1000
One Technology Center
San Antonio, TX 78229
  • 800 number:
    1-800-236-0398
  • Fax:
    (210) 593-9775
  • Manager:
    Shari Allen  
  • Mailing address:
    P.O. Box 47511
    San Antonio, TX 78265
 


Available for the following states:

  • Arkansas
  • Oklahoma
  • New Mexico
  • Texas


Return to Top

Catastrophe Claim Service Center
4245 Meridian Parkway
Aurora, IL  60504
 
  • 800 number:
    1-800-843-7006
  • Fax:
    (800) 585-6494
  • Manager:
    Robert Barton
  
   
Available for all states.