Customer Service Center for Auto and Home Insurance
Around Your Schedule
The Hartford's Customer Service Center
We’ve re-designed our Customer Service Center with tools and features that help make managing your auto and home policies faster and easier.
Bill Payment Features
Make a payment 24/7
Use Electronic Funds Transfer (EFT) or a credit card to pay your bill and receive an immediate payment confirmation.
Enroll in AutoPay
Register for the Customer Service Center and never worry about your insurance bill or late fees when you enroll in automatic monthly payments.
View Account Details
Register to view your account balance, last payment made, billing documents and more.
Log In or Register to Pay Your Bill Now
Note: If you are a Business Customer, visit our Online Business Service Center.
View and Print Your Policy Documents
The Customer Service Center now allows you to view and print all of your Auto and Home policy documents. After registering, you can sort by policy and document type to find exactly what you need, when you need it. You can locate the following documents easily:
• Policy declarations
• Auto ID cards
Log In to Manage Your Documents Now
Track Your Claims Information
Register for the Customer Service Center to have a single point of reference to submit and track the details of your auto or home claim while viewing other details about your policy online.
Register to Track a Claim
You can report an auto claim quickly online.
Report a claim
You can also report an auto insurance claim by phone 24/7:
Log In to Customer Service Center
Bundle & Save
You can save up to 20% on home insurance and 10% on car insurance when you bundle policies together.
For additional account assistance, visit the Individuals & Families contacts page.