Who’s in Your Customers’ Wallet?

Identity theft is America’s fastest growing crime. It can be carried out in a variety of forms - stealing wallets or purses, stealing important mail such as bank and credit card statements, posing as a landlord or employer, and even elaborate telemarketing scams. On average, it takes victims of identity theft approximately sixty hours of their time and $1,200 of their money to correct this problem. The Hartford urges you and your clients to protect yourselves against the dangers of identity theft.

With the addition of identity recovery coverage to our Spectrum and Spectrum Xpand core products, your small business clients will be well equipped in the event that they are a victim of identity theft. What makes our coverage different from what is offered by the competition? We provide coverage for out-of-pocket expenses, of course, but more importantly professional guidance for the victim during a stressful time.

The Spectrum products have three unique components related to identify theft:
       1.) Identity Recovery Help Line- connects customers who are confirmed identity theft victims with
             professionals who answer their questions.
       2.) Identity Recovery Case Manager Service- Case Managers will guide claimants through all the
            necessary corrective steps, speed the recovery process, and access the right individuals at credit
            bureaus and other important financial institutions.
       3.) Identity Recovery Insurance- Reimburses victims for expenses such as notary and filing fees,
            credit fees, and the costs for obtaining credit bureau reports. The reimbursement insurance covers up
            to $15,000 above the policy deductible.

Identity Recovery Coverage offers your customers a practical solution to a growing problem in America. The coverage also further enhances The Hartford’s already industry-leading small commercial products, helping you retain renewal customers as well as win new business. Use this offering as a tool to show your small business customers that you are always looking out to provide their businesses with comprehensive protection against the latest risks in the marketplace.

For more information about Identity Recovery Coverage please visit the Small Commercial area of the EBC. In addition, you can also contact your Hartford Sales Representative.

This article outlines in general terms the coverages that may be afforded under a Hartford policy. All policies must be examined carefully to determine suitability for your needs and to identify any exclusions, limitations or any other terms and conditions that may specifically affect coverage. In the event of a conflict, the terms and conditions of the policy prevail. All Hartford coverages described in this article may be offered by one or more of the property and casualty insurance company subsidiaries of The Hartford Financial Services Group, Inc.