When Nature Strikes, The Hartford Delivers
The Hartford’s Catastrophe Claims Capabilities

Hurricanes, blizzards, ice storms, tornadoes—there’s no end to the ways nature can damage your customer’s property. That’s why The Hartford is always ready to assist should nature strike. We maintain a dedicated Catastrophe Claim Office, along with a team of experienced adjusters, and employ the latest technology to ensure we provide the service we’ve promised—no matter the conditions.

• The Catastrophe Claim Operation is dedicated to processing natural and man-made disaster claims. The professionals in this center can improve our claims handling by focusing on a single event.

• Our Property and Auto Adjusters are poised to enter the most severely impacted areas as soon as civil authorities grant permission. Two teams of property adjusters are dedicated solely to responding to these events nationwide.

• The Hartford Emergency Claim Card(SM) can provide emergency funds for necessities such as food, hotels and clothing.

• Global Positioning Satellite technology allows our adjusters to navigate devastated areas where street signs and other landmarks may be unavailable.

• Satellite Telephones enable our adjusters to continue working even in rare circumstances when standard wireless communication is ineffective.

• “Virtual” Claims Handling allows us to maintain high customer service levels during a catastrophe. Sophisticated computers route claims to handlers in unaffected areas of the country while ensuring the right experience level, expertise and licensing.

• Our Hurricane Information Website located at www.thehartford.com/catinfo provides useful information to help you prepare for severe weather or deal with the damage it causes.

Features and benefits subject to change.