Non-Public Confidential Personal Information

The Hartford has a privacy policy regarding the treatment of nonpublic personal information of its customers, including both claimants and policyholders. Federal and State laws prohibit The Hartford from disclosing nonpublic information to nonaffiliated third parties unless otherwise permitted or required by law. Nonpublic personal information is generally information that personally identified an individual and which is not otherwise available to the public. Nonpublic personal information includes financial and health information of such individuals.

Acceptance of any legal assignment by counsel is conditioned and subject to agreement of counsel to properly and adequately protect such nonpublic information from disclosure, with such agreement surviving termination of the representation or relationship with The Hartford.

Counsel is required to:

  • Protect the confidentiality of all nonpublic personal information that may be obtained by counsel from or on behalf of The Hartford and its insureds, and shall not disclose such information outside the law firm except as required to perform legal services or as permitted or required by state or federal law.
  • Restrict access to all nonpublic personal information obtained from or on behalf of The Hartford and its insureds to those individuals in the law firm that require such information in order to the perform the requested legal services.
  • Limit use of all nonpublic personal information for purposes authorized by The Hartford.
  • Assume full and complete responsibility for all claims, demands, losses, costs, expenses (including reasonable attorney’s fees and costs), obligations, liabilities, fines, penalties and other damages of any and all kinds against The Hartford arising from or related to an actual or alleged breach by counsel or the law firm of these obligations of confidentiality and non-disclosure, except for breaches resulting from counsel or the law firm’s acts or omissions taken at the requires or under the direction of The Hartford.
  • Maintain practice and procedures to protect the confidentiality of all nonpublic personal information that counsel or the law firm obtains from or on behalf of The Hartford and its insureds.
  • Allow and facilitate The Hartford to audit counsel and the law firm’s practices and procedures for protection of such information.

Defense counsel shall be responsible for the proper disposal of business records containing sensitive, confidential and/or proprietary information in a timely and consistent manner. Any confidential and/or proprietary information that needs to be disposed of should be shredded.