At The Hartford, we’re committed to providing agents with essential tools they need to sell and service business directly from their agency management system – with speed and ease. 

Real Time Delivers Real Benefits

Real Time interface is the industry’s fastest method today of connecting to online tools, especially many of the features on carrier sites, via agency management systems. Using Real Time, agents benefit from a consistent workflow, valuable time-savings, and increased profitability.

The Hartford leads the way with a broad suite of sales and service solutions, most services available for both Commercial and Personal Lines. 

Vendors and Services Supported*


Transform Your Business

Not set up for Real Time in your agency? Get ‘powered’ by Real Time today. Contact your vendor for assistance with activating Real Time.

Is your agency set up for Real Time but not actively using it? Everyone in the agency can use Real Time. Boost your usage to maximize ‘real’ time and money savings.

Whether you use our carrier site every day, a few times a week, or only once a month – shift your work to Real Time. We’re confident you won’t miss the time-consuming steps to process new business or service customers: gathering customer information, opening your browser, accessing carrier sites, remembering and entering your ID/Password, navigating the site to select a tool, and rekeying data.

More information about Real Time is available on the industry Web site, getrealtime.org.

Contact Us

The Hartford’s agents can learn more about specific Real Time functions and supported vendor systems by calling our Agency Interface Services team at 877-322-4833.

Hartford agents can go to the Electronic Business Center (EBC®) at ebc.thehartford.com to access materials for vendor systems we support. (ID and Password required)

To learn more about The Hartford or to become an agent, visit our company site at www.thehartford.com.


* The above represents the capabilities in which The Hartford has certified vendors for as of December 2009. Certain exclusions apply. Availability may vary by system, state and line of business.

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