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Claims & Service

For a detailed list of Claims & Service phone numbers, links and other information, click on the three expandable links below.

Auto & Home Insurance Claims

Personal Claims
1-800-243-5860
24 hours a day, 7 days a week
 


Glass-Only Auto Claim
1-800-892-8484
24 hours a day, 7 days a week


AARP Policyholders Only
1-877-805-9918
24 hours a day, 7 days a week
 


Omni Policyholders Only
1-800-727-6664


Flood
1-800-787-5677
24 hours a day, 7 days a week

Auto & Home Insurance Service

Including:

  • Direct from The Hartford
  • Independent Agent Insurance
  • Employee Insurance

Manage Your Account Online

  • Pay your bill
  • Report or track a claim

AARP Policyholders Only
Manage Your Account Online

  • Pay your bill
  • Update your policy
  • Report or track a claim

The Hartford's Mobile App

Download

Employee Benefits

Group Disability Claims
1-800-303-9744


Group Life and Accident (AD&D) Claims
1-800-563-1124

The Hartford at Work

  • Start or check the status of a claim or personal health application
  • Sign up for direct deposit
  • Access forms

Life Insurance

Variable Life Claims
1-800-231-5453


Traditional Life Claims
1-800-243-5433
Monday – Friday: 7:30am to 6pm CT


 

If you are a policyholder looking for account-specific information, please call Customer Service at 800-231-5453 (Monday - Friday, 8:30 a.m. to 7:00 p.m. ET) or contact your financial professional

lifeservice@hartfordlife.com

Employer Retirement Plans

Hartford Retirement Plans

  • View your account information
  • Make transactions
  • View your account statements
  • Use online educational tools and calculators to help you plan

Annuities

Annuity Contract Access

  • Look up your account value, price and performance
  • Process an Investment Choice Transfer
  • Make a contribution or manage a future contribution

College Savings Plans

529 Account Login

If you are logging in to your account for the first time after July 27, 2010, you will have to
re-establish your id and password.

  • Get your investment options, account and portfolio values
  • Make a one-time contribution
  • Adjust portfolio allocations
  • Add bank instructions Change password or username
  • Change your mailing address
  • View transaction history
  • Order duplicate statements
  • Get year-end tax information
  • Download forms and offering statements
  • Research fund performance history
  • Register for eDelivery of statements and confirms
  • Sign up for the Automatic Investment Program

Safe Haven Program

Access Your Safe Haven Account

  • View current balance and transaction history
  • Sign up for e-statements or request statement or draft copies
  • Access common forms such as Address Change or Beneficiary Designation

Mutual Funds

Mutual Funds Account Login

  • Look up your account value, price and performance
  • View current allocations and fund descriptions
  • Update pin number and mailing address
  • Sign up for e-delivery

Business Insurance Claims

Commercial Auto Claims
1-800-327-3636
24 hours a day, 7 days a week


Glass-Only Auto Claims
1-800-892-8484
24 hours a day, 7 days a week


Commercial Property Claims
1-800-327-3636
24 hours a day, 7 days a week

General Liability Claims
1-800-327-3636
24 hours a day, 7 days a week.


Workers' Compensation Claims
1-800-327-3636
24 hours a day, 7 days a week


Catastrophe Information Center

Business Service Center

Visit the Online Business Service Center  to view your account balance and pay your business insurance bill.

Group Life & Disability

Group Disability Claims
See your plan booklet for your
claim office phone number.


Group Life Claims
1-800-563-1124

Employer View

  • Access all the information you need to administer your Hartford group benefits.

Personal & Commercial Insurance

Claim Reporting
1-800-553-1710
Fax: 1-866-861-2513




 

EBC (Electronic Business Center)

  • A vast array of tools and information on policies from The Hartford for agents and CSR's.

Bonds
Bond 1Step Surety®

  • An integrated issuance system that allows authorized agents to rate, quote premiums and issue many bonds right from their computer.

Risk Management
@venture®

  • Provides producers and carriers of Hartford Fire Insurance Company or Specialty Risk Services with access to information across the entire spectrum of client-agent-carrier interaction.

Group Life & Disability

Group Disability Claims
Contact our customer service
department at 1-800-523-2233
for the designated claims office phone number.


Group Life Claims
1-800-563-1124

Producer View®

  • Easily access to your personal book of business.
  • Locate Hartford forms and answers to administrative questions.

Investment Products

HartfordInvestor.com

  • Materials and tools designed for the use by FINRA-registered Financial Professionals