Skip to main content

Customer Service

Contact Us

Get answers to all of your investment and insurance questions. Select your area of interest, then contact us by phone, email or standard mail.

Switchboard: 1-860-547-5000

The Hartford Financial Services Group, Inc.
One Hartford Plaza
Hartford, CT 06155
 

The AARP Auto & Home Insurance Program from The Hartford

Phone

Mailing

Online

Quotes - Auto Insurance:
1-888-808-5254
M-F 7 a.m. - 11 p.m.
Sat-Sun 8 a.m. – 6 p.m.

Service – Auto Insurance:
1-800-423-6789
M-F 7 a.m. - 11 p.m.
Sat 8 a.m.- 5 p.m.
Automated Billing 24/7

Policyholder Login & Registration Assistance
1-877-633-6544
M-F 7 a.m. - 7 p.m.
Sat 8 a.m. - 6 p.m.

Quotes - Home / Condo / Renters Insurance:
1-800-423-0567
M-F 7 a.m. - 11 p.m. Sat-Sun 8 a.m. – 6 p.m.

Service – Home / Condo / Renters Insurance:
1-800-423-0567
M-F 7 a.m. - 11 p.m. Sat 8 a.m.- 5 p.m.
Automated Billing 24/7

Quotes & Service – Flood Insurance:
1-800-296-7542
M-F 8 a.m. – 6 p.m. ET

Quotes & Service – Home Based Business Insurance
1-888-466-9675:
M-F 8 a.m. – 6:30 p.m. ET

Quotes & Service – ATV / Snowmobile / Golf Cart / Boat Insurance:
1-800-555-2510
M-F 7 a.m. - 11 p.m. ETSat 8 a.m.- 6 p.m. ET

Claims:
1-877-805-9918
24/7

TDD:
1-800-553-6148
M-F 7 a.m. – 11 p.m. ET
Sat 8 a.m. – 5 p.m. ET

General Correspondence:
AARP Insurance Program
The Hartford
P.O. Box 14219
Lexington, KY 40512
AARP Auto & Home Insurance Program from The Hartford

Auto & Home Insurance – Direct from The Hartford

Phone

Mailing

Online

Quotes - Auto / Home / Condo / Renters Insurance:
1-888-413-8970
M-F 7 a.m. - 11 p.m.
Sat-Sun 8 a.m. – 6 p.m.

Service – Auto:
1-877-896-9320
M-F 7 a.m. - 11 p.m. Sat 8 a.m.- 5 p.m.
Automated Billing 24/7

Policyholder Login & Registration Assistance
1-877-633-6544
M-F 7 a.m. - 7 p.m.
Sat 8 a.m. - 6 p.m.

Service - Home / Condo / Renters Insurance:
1-800-624-5578
M-F 8 a.m. – 8 p.m.
Automated Billing 24/7: 1-877-896-9320

Claims:
1-866-574-4833
24/7

TDD:
1-800-553-6148
M-F 7 a.m. – 11 p.m. ET
Sat 8 a.m. – 5 p.m. ET

The Hartford Personal Lines
P.O. Box 14219
Lexington, KY 40512

Auto Insurance Applications:
The Hartford Personal Lines
P.O. Box 14215
Lexington, KY 40512 

Auto & Home Insurance from The Hartford 

Auto & Home Insurance – Independent Agent

Phone

Mailing

Online

Service:
1-800-624-5578
M-F 8 a.m. – 8 p.m.

Policyholder Login & Registration Assistance
1-877-633-6544
M-F 7 a.m. - 7 p.m.
Sat 8 a.m. - 6 p.m.

Automated Billing:
1-877-896-9320
24/7

Claims:
1-866-574-4833
24/7

Not Available 

Manage Your Account Online

Employee Auto & Home Insurance

Phone

Mailing

Online

Service:
1-800-429-4545
M-F 8 a.m. – 8 p.m.

Policyholder Login & Registration Assistance
1-877-633-6544
M-F 7 a.m. - 7 p.m.
Sat 8 a.m. - 6 p.m.

Claims:
1-866-574-4833
24/7

Not Available  

Manage Your Account Online

Life Insurance

Phone

Mailing

Online

Hartford Variable Life policies:
1-800-231-5453

Hartford Traditional Life policies:
1-800-243-5433

Fortis policies:
1-800-800-2000, ext. 13028
Monday through Friday,
8:30 a.m. - 7 p.m., ET

London Pacific Life & Annuity Co. policies:
1-800-243-5433
Fax: 1-888-568-9705
Monday through Friday,
8:30 a.m. - 7 p.m., ET 

Hartford Life Insurance Company
500 Bielenberg Drive
Woodbury, MN 55125 
Secure Email Form 

Disability/Life Insurance

Phone

Mailing

Online

1-800-523-2233
Monday through Friday,
 8 a.m. - 5 p.m., ET

Sales Offices

Group Benefits
The Hartford
P.O. Box 2999
Hartford, CT 06104-2999 

Not Available 

Mutual Funds

Phone

Mailing

Online

1-888-843-7824
Monday through Thursday,
8 a.m. - 7 p.m., ET
Friday, 9:15 a.m. - 6 p.m., ET 

Express Mail:
The Hartford Mutual Funds
500 Bielenberg Drive
Woodbury, MN 55125

First Class Mail:
The Hartford Mutual Funds
P.O. Box 64387
St. Paul, MN 55164-0387

Payments for additional shares:
The Hartford Mutual Funds
P.O. Box 9140
Minneapolis, MN 55480-9140 

Secure Email Form 

Retirement Plans

Phone

Mailing

Online

1-800-255-2464
Option 1
Government, Healthcare, Education & Tax Exempt accounts:
Monday through Friday,
8 a.m. - 8 p.m., ET, excluding holidays
 
Option 2
Corporate 401k accounts:
Monday through Thursday,
8 a.m. to 7 p.m., ET
Friday, 8 a.m. to 6 p.m., ET, excluding holidays 

Not Available 

Secure Email Form 

Annuities

Phone

Mailing

Online

1-800-862-6668
Monday through Thursday, 8 a.m. – 7p.m., ET
Friday, 9:15 a.m. – 6 p.m., ET

Automated Account Balances:
1-888-488-2228, Option 1

Express Mail:
Hartford Life - IPS
1 Griffin Road North
Windsor, CT 06095-1512

First Class Mail:
Hartford Life - IPS
P.O. Box 5085
Hartford, CT 06102-5085

Secure Email Form

College Savings

Phone

Mailing

Online

Toll Free: 1-866-574-3542
Monday through Thursday,
8 a.m. - 7 p.m., ET
Friday, 8 a.m. - 6 p.m., ET 

The Hartford Smart 529
P.O. Box 55359
Boston, MA 02205

Overnight & Registered Mail:
The Hartford Smart529
P.O. Box 55359
Boston, MA 02205

Secure Email Form 

Structured Settlements

Phone

Mailing

Online

Toll Free:  1-800-200-6822
Fax: 1-860-843-6427

Rated Ages Only:
Fax:
1-800-844-6376

Not Available 

ratedage@hartfordlife.com