Customer Service

Contact Us

Get answers to all of your investment and insurance questions. Select your area of interest, then contact us by phone, email or standard mail.

Switchboard: 1-860-547-5000

The Hartford Financial Services Group, Inc.
One Hartford Plaza
Hartford, CT 06155
 

The AARP Auto & Home Insurance Program from The Hartford

Phone

Mailing

Online

Quotes - Auto Insurance:
1-888-808-5254
M-F 7 a.m. - 11 p.m.
Sat-Sun 8 a.m. – 6 p.m.

Service – Auto Insurance:
1-800-423-6789
M-F 7 a.m. - 11 p.m.
Sat 8 a.m.- 5 p.m.
Automated Billing 24/7

Quotes - Home / Condo / Renters Insurance:
1-800-423-0567
M-F 7 a.m. - 11 p.m. Sat-Sun 8 a.m. – 6 p.m.

Service – Home / Condo / Renters Insurance:
1-800-423-0567
M-F 7 a.m. - 11 p.m. Sat 8 a.m.- 5 p.m.
Automated Billing 24/7

Quotes & Service – Flood Insurance:
1-800-296-7542
M-F 8 a.m. – 6 p.m. ET

Quotes & Service – Home Based Business Insurance
1-888-466-9675:
M-F 8 a.m. – 6:30 p.m. ET

Quotes & Service – ATV / Snowmobile / Golf Cart / Boat Insurance:
1-800-555-2510
M-F 7 a.m. - 11 p.m. ETSat 8 a.m.- 6 p.m. ET

Claims:
1-877-805-9918
24/7

TDD:
1-800-553-6148
M-F 7 a.m. – 11 p.m. ET
Sat 8 a.m. – 5 p.m. ET

General Correspondence:
AARP Insurance Program
The Hartford
P.O. Box 14219
Lexington, KY 40512
aarp.thehartford.com 

Auto & Home Insurance – Direct from The Hartford

Phone

Mailing

Online

Quotes - Auto / Home / Condo / Renters Insurance:
1-888-413-8970
M-F 7 a.m. - 11 p.m.
Sat-Sun 8 a.m. – 6 p.m.

Service – Auto:
1-877-896-9320
M-F 7 a.m. - 11 p.m. Sat 8 a.m.- 5 p.m.
Automated Billing 24/7

Service - Home / Condo / Renters Insurance:
1-800-624-5578
M-F 8 a.m. – 8 p.m.
Automated Billing 24/7: 1-877-896-9320

Claims:
1-866-574-4833
24/7

TDD:
1-800-553-6148
M-F 7 a.m. – 11 p.m. ET
Sat 8 a.m. – 5 p.m. ET

The Hartford Personal Lines
P.O. Box 14219
Lexington, KY 40512

Auto Insurance Applications:
The Hartford Personal Lines
P.O. Box 14215
Lexington, KY 40512 

hartfordauto.com 

Auto & Home Insurance – Independent Agent

Phone

Mailing

Online

Service:
1-800-624-5578
M-F 8 a.m. – 8 p.m.

Automated Billing:
1-877-896-9320
24/7

Claims:
1-866-574-4833
24/7

Not Available 

Online Billing

Employee Auto & Home Insurance

Phone

Mailing

Online

Service:
1-800-429-4545
M-F 8 a.m. – 8 p.m.

Claims:
1-866-574-4833
24/7

Not Available  

Online Billing

Life Insurance

Phone

Mailing

Online

Hartford Variable Life policies:
1-800-231-5453

Hartford Traditional Life policies:
1-800-243-5433

Fortis policies:
1-800-800-2000, ext. 13028
Monday through Friday,
8:30 a.m. - 7 p.m., ET

London Pacific Life & Annuity Co. policies:
1-800-243-5433
Fax: 1-651-738-5629
Monday through Friday,
8:30 a.m. - 7 p.m., ET 

Hartford Life Insurance Company
500 Bielenberg Drive
Woodbury, MN 55125 
Secure Email Form 

Disability/Life Insurance

Phone

Mailing

Online

1-800-523-2233
Monday through Friday,
 8 a.m. - 5 p.m., ET

Sales Offices

Group Benefits
The Hartford
P.O. Box 2999
Hartford, CT 06104-2999 

Not Available 

Mutual Funds

Phone

Mailing

Online

1-888-843-7824
Monday through Thursday,
8 a.m. - 7 p.m., ET
Friday, 9:15 a.m. - 6 p.m., ET 

Express Mail:
The Hartford Mutual Funds
500 Bielenberg Drive
Woodbury, MN 55125

First Class Mail:
The Hartford Mutual Funds
P.O. Box 64387
St. Paul, MN 55164-0387

Payments for additional shares:
The Hartford Mutual Funds
P.O. Box 9140
Minneapolis, MN 55480-9140 

Secure Email Form 

Retirement Plans

Phone

Mailing

Online

1-800-255-2464
Option 1
Government, Healthcare, Education & Tax Exempt accounts:
Monday through Friday,
8 a.m. - 8 p.m., ET, excluding holidays
 
Option 2
Corporate 401k accounts:
Monday through Thursday,
8 a.m. to 7 p.m., ET
Friday, 8 a.m. to 6 p.m., ET, excluding holidays 

Not Available 

Secure Email Form 

Annuities

Phone

Mailing

Online

1-800-862-6668
Monday through Thursday, 8 a.m. – 7p.m., ET
Friday, 9:15 a.m. – 6 p.m., ET

Automated Account Balances:
1-888-488-2228, Option 1

Express Mail:
Hartford Life - IPS
1 Griffin Road North
Windsor, CT 06095-1512

First Class Mail:
Hartford Life - IPS
P.O. Box 5085
Hartford, CT 06102-5085

Secure Email Form

College Savings

Phone

Mailing

Online

Toll Free: 1-866-574-3542
Monday through Thursday,
8 a.m. - 7 p.m., ET
Friday, 8 a.m. - 6 p.m., ET 

Express Mail:
529 College Savings Service Center
500 Bielenberg Drive
Woodbury, MN  55125-1400

First Class Mail:
529 College Savings Service Center
P.O. Box 64388
St. Paul, MN  55164 

Secure Email Form 

Structured Settlements

Phone

Mailing

Online

Toll Free:  1-800-200-6822
Fax: 1-860-843-6427

Rated Ages Only:
Fax:
1-800-844-6376

Not Available 

ratedage@hartfordlife.com