Customer Service

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Get answers to all of your investment and insurance questions. Select your area of interest, then contact us by phone, email or standard mail.

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Main Contact Information

Switchboard: 1-860-547-5000

The Hartford Financial Services Group, Inc.
One Hartford Plaza
Hartford, CT 06155

Businesses

Phone Mailing Online

Group Life & Disability
General Customer Service  
1-800-523-2233
Monday through Friday, 8 a.m. - 8 p.m., ET

Couriers and Vendors:
1-267-321-4050

 

Express Mail:
The Hartford
Lockbox 3690
101 North Independence Mall East
Philadelphia, PA 19106

First Class Mail:
The Hartford
PO Box 8500-3690
Philadelphia, PA 19178-3690

 Email Us

 

Group Retiree Health Products

Phone Mailing Online

1-877-223-9782

 

Group Retiree Health Products
The Hartford
P.O. Box 2999
Hartford, CT 06104-2999

Not Available

 

Retirement Plans

Phone Mailing Online

1-800-255-2464
Option 2

Corporate 401k accounts:
Monday through Thursday,
8 a.m. to 7 p.m., ET
Friday, 8 a.m. to 6 p.m., ET, excluding holidays

Existing Plans:
The Hartford
Retirement Plans Group
P.O. Box 1583
Windsor, CT 06095

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P&C Small Businesses

Phone Mailing Online

Not Available

Not Available

 

Current Policy holders

General Questions:

P&C Midsize Businesses

Phone Mailing Online

Not Available

Not Available

 Email Us

P&C  Large Business

Phone Mailing Online

Not Available

Not Available

 Email Us

P&C  Livestock & Crops

Phone Mailing Online

Not Available

Not Available

 Email Us

P&C Fidelity and Surety Bonds

Phone Mailing Online

1-888-656-0817

Assistance with Passwords or
1Step Surety System
Bond Center Help desk:
1-860-547-8213

Express Mail:
400 International Parkway
Suite 425
Heathrow, Florida 32746

First Class Mail:
P.O. Box 958461
Lake Mary, Florida 32795

 For limits above $500,000, use our map to locate your Regional Office specialist

P&C Marine

Phone Mailing Online

Not Available

Not Available

 Email Us

D&O, E&O, EPLI and Fiduciary

Phone Mailing Online

Not Available

 

New York Office:
Hartford Financial Products
2 Park Avenue
New York, NY 10016

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Structured Settlements

Phone Mailing Online

Toll-Free: 1-800-200-6822
Fax: 1-860-843-6427

Rated Ages Only:
Fax: 1-800-844-6376

Pre-Sale Mailing Address:
Hartford Life Insurance Company
200 Hopmeadow Street
Simsbury, CT 06089
C1E Attn: Structured Settlements

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Maturity Funding

Phone Mailing Online

Brokers, consultants or plan sponsors seeking more information about The Hartford Maturity Funding program should call 1-800-784-3814

Not Available

Not Available

Institutional Mutual Funds

Phone Mailing Online

If you are affiliated with one of the following organizations: Investment Consulting Firm, Record keeper, Trading Platform, Third Party Administrator, Plan Sponsor, and an Endowment or Foundation.

Please call 1-877-836-5854 for more information about The Hartford's institutional mutual funds.

Not Available

Not Available

Terminal Funding

Phone Mailing Online

Brokers, consultants or plan sponsors seeking more information about terminal funding arrangements from The Hartford should call 1-800-784-3814

Not Available

Not Available

Claims Panel Counsel

Phone Mailing Online

Not Available

 

The Hartford
One Hartford Plaza, T-5-96
Hartford, CT 06155

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