Customer Service
How Can We Help You
Group Benefits
Account Information
- How do I pay my bill, check status of a personal health application for an employee, or view my booklets?
Use our Employer View website to administer your Hartford group benefits.
- Did The Hartford receive my payment?
Use our Employer View website to check the status of your payment.
- How do I pay my bill online?
Use our Employer View website to make an online payment.
- Where do I get tax related forms such as 1099 or W2?
- Call 1-800-293-8607 for tax information.
- What claim office handles my policy?
Our Employer View website provides information on your claim office.
- How do I add or remove employees from my bill?
You can add or remove employees using our Employer View website.
Product Information
- How do I know if my business is a small business?
For group life and disability coverage, a small business is defined as an employer who has up to 499 covered employees.
- How do I know if my business is midsize business?
For group life and disability coverage, a midsize business is defined as an employer who has up to 500–5,000 covered employees.
- How do I know if my business is large business?
For group life and disability coverage, a large business is defined as an employer with more than 5,000 covered employees.
- How does an employee file a life or disability claim, or check status of a claim, from coverage our company offers.
Please see your plan booklet for information.
If your company has elected to use the online site for claim submission, you can direct your employees to The Harford At Work site.