Dis•as•ter
A Definition for Small Business
A sudden, unplanned event that causes significant physical damage to property, equipment and/or inventory, or disrupts business operations and results in significant financial impact to the business
Superstorm Sandy devastates the east coast with heavy winds and storm surges that flood major cities and shorelines while dumping record snow in West Virginia and knocking out power as far away as Cleveland, OH.
Add Sandy to a growing list of freak storms. Just this summer, a violent string of thunderstorms called a "derecho" left a 700-mile trail of destruction across the Midwest and mid-Atlantic. A freak October blizzard in 2011 left millions of New Englanders without power for weeks only months after Hurricane Irene did the same. And in July 2011, a massive "haboob" sandstorm turned a sunny Phoenix sky black in a matter of minutes.
Weather events like these are increasingly the stuff of news headlines. In 2011 alone, a record 14 separate disasters struck the U.S., each costing a billion dollars or more in damages.1 Insured losses were the fifth highest on record, exceeding $35 billion.2 2012 is currently on record as having the most extreme temperatures of any year since such recordkeeping began in 1910.3
Unpredictable weather seems to be the new norm.
Being unprepared can be costly
No one can forecast exactly when and where an extreme weather event will occur. Meteorologists may offer some warning and do a great job of explaining the conditions that created the event. But that's little comfort to a business that finds its doors closed for weeks because it didn't have a plan for weathering the storm in the first place.
Property damage, power outages, closed roads – these and other after-effects of extreme weather can force a business to close with financial repercussions that quickly add up. The event need not be of Katrina-sized proportion. For instance, a snowstorm that knocks out power for a week may not seem catastrophic but its impact on the finances of a small business can be devastating. Absentee employees facing their own personal losses will have a direct effect on a business' ability to function, too.
It's no wonder, then, that an estimated 40% of businesses don't reopen after a disaster.4 Small businesses are especially vulnerable, simply because they often don't have the time or resources to put into creating a comprehensive preparedness plan.
Plan for the unexpected
An estimated 40% of businesses don't reopen after a disaster.4
With unpredictable weather on the rise, the time for small business owners to plan is now. Take renewed stock of your risks and make sure your business is prepared and adequately protected.
There is much you can do to make your business more resilient after a disaster. Here are some key areas to focus on.
Recognize the potential threats that nature may pose in your geographical area. Consider the usual types of events for your region as well as the freak ones that may not be the norm (such as tornados in New York). Then take measures to reduce or eliminate your exposure. A structural engineer or your community building or zoning offices can identify ways to shore up your facility against the effects of earthquakes, high winds, flood and fire.
Make sure you have protective systems in place. For example, an emergency generator can provide power during outages. Surge protectors can prevent damage to electronic equipment. Storm shutters can protect glass from flying debris under windy conditions.
Back up your computer data – regularly. This is a critical risk management step that most small business owners overlook at their peril. Fact is, of those companies that experience a catastrophic data loss, 43% never reopen and 51% close within two years.5
So make computer backup part of your daily operations and store copies of your files at an offsite location. It can make the difference in your business' survival should a catastrophe occur.
Develop a business continuity plan. A business continuity plan identifies the specific steps your business will take to return to operation after a disaster. It requires time and effort, but in the long run, it can help reduce loss, save lives and speed your business' recovery.
For a quick reference guide on planning for the unexpected, read Ten Things You Can Do to Prepare.
Make sure you're protected
Many businesses don't discover they're not properly insured until after they've suffered a loss. The results can be devastating financially.
As part of your preparedness planning, take some time to review your insurance coverage with your agent, especially if you haven't done so in a while. Together you can discuss the potential risks to your business and determine if you have the right coverage – and the right amount of coverage – if your facilities are damaged or operations are interrupted for a period of time. This could include coverage for loss of business income or loss of any perishable stock, for example.
Being prepared and protected makes good business sense. A temporary setback does not need to turn into a permanent failure. Plan today to stay in business tomorrow.
1 "2011 a Year of Climate Extremes in the United States," National Oceanic and Atmospheric Administration (NOAA), January 19, 2012
2 Munchener Ruckversicherungs-Gesellschaft, Geo Risks Research, NatCatSERVICE. As of January 2012
3 National Climatic Data Center (NCDC), as of September 1, 2012.
4 Source: Protecting Your Businesses, FEMA, last updated 3/1/2013
5 University of Texas Center for Research on Information Systems, as cited in "Impact on U.S. Small Business of Natural and Man-Made Disasters," Hewlett Packard Development Company, L.P., 2007.
Unusual Weather: America @-a-glance
Extreme weather events are on the rise and often occurring in some pretty strange places, catching small business owners off-guard and often unprotected.
Largest Single System Tornado Outbreak Ever Recorded
April 2011
Over a four-day period, 358 tornadoes strike in the Southeast, particularly Alabama. A record 205 tornadoes touch down in a single day, resulting in 348 fatalities and widespread damage.
Source: "The Historic Tornadoes of April 2011," U.S. Department of Commerce, December 2011
Historic Hail in Amarillo, Texas
April 2012
A Texas Panhandle storm dumped several feet of nickel-sized hail, stranded motorists in muddy hail drifts stacked chest high in some places, and closed a highway for several hours.
Source: "4 feet of hail? Massive Hail Storm Hits Texas Panhandle," Christian Science Monitor, April 13, 2012
Historic Dust Storm Turns Sunny Arizona Sky Black
July 2011
An historic dust storm or "haboob" turns day to night in Phoenix and creates a wall of sand and dust 50 miles wide and over 8,000 feet high, taking visibility down to 0. 10,000 are left without power.
Source: "Phoenix Dust Storm: Arizona Hit With Monstrous Haboob," Huffington Post, July 6, 2011
Unusually Strong Winds Rattle Southern California
December 2011
Every fall, the Santa Ana winds blow in off the desert and arrive in Southern California. But the damage was far more serious this season, when the winds reached speeds as high as 97 mph, causing power outages, evacuations and badly damaged buildings.
Source: "Santa Ana Winds, Unusually Strong, Rattle More Than Nerves in California," New York Times, December 1, 2011
Wildfires Spread Across More than 1 Million Acres
June 2012
57 large wildfires burned across 15 states. Colorado was hit especially hard with the Waldo Canyon Fire, the most destructive wildfire in the state's record. About 165,000 acres and 700 homes are burned by Coloradan wildfires.
Source: State of the Climate Wildfires, National Oceanic and Atmospheric Administration, National Climatic Data Center, June 2012
Floodwaters Top Record Highs in North Dakota
June 2011
Swollen by more than a month of record rains in Saskatchewan, the Souris River tops its all time record high set in 1881. Floodwaters pour into Minot, North Dakota's fourth largest city, forcing more that 12,000 to evacuate.
Source: "Sirens Sound in Minot as Waters Rise," Associated Press, June 22, 2011
Violent Thunderstorms Leave 700-mile Trail of Destruction
June 2012
A derecho of violent thunderstorms strikes the Midwest and mid-Atlantic states following a record-breaking heatwave. It is one of the most destructive and deadly fast-moving thunderstorm complexes ever in North America, leaving millions without power.
Source: State of the Climate Wildfires, National Oceanic and Atmospheric Administration, National Climatic Data Center, June 2012
Northeast Battered by First Tropical Storm in 20 Years
August 2011
Hurricane Irene reaches as far north as the Northeast, the first tropical storm to make landfall there in 20 years. New York City and New England have extensive flooding in low-lying areas. Over 3 million are left without power.
Source: State of the Climate Wildfires, National Oceanic and Atmospheric Administration, National Climatic Data Center, August 2011
Great Mississippi River Flood
May 2011
Record rainfall and snowmelt cause one of the most damaging floods across extensive areas of Kentucky, Mississippi, Louisiana, Arkansas, Illinois, Missouri, and Tennessee, costing billions of dollars in damage.
Source: State of the Climate Wildfires, National Oceanic and Atmospheric Administration, National Climatic Data Center, May 2011
Record Rains Cause Flooding in Nashville
May 2010
Over 19 inches of rain fall in two days. The Cumberland River crests at 52 feet, a level not seen in Nashville since 1937, causing over $2 billion in property damage.
Source: "National Oceanic Atmospheric Administration's National Weather Service Releases Report on May 2010 Nashville Flood," January 12, 2011
White Halloween Across the Northeast
October 2011
A freak fall snowstorm produces record snowfall across the Northeast. In Connecticut, leaf-covered trees unable to bear the weight of the snow fall into power lines, causing over 3 million people to lose power in a blackout that lasts over a week.
Source: State of the Climate Wildfires, National Oceanic and Atmospheric Administration, National Climatic Data Center, October 2011
Rare Snowstorm Hits Arizona and New Mexico
March 2012
A late winter snowstorm brought high winds and more than a foot of snow to parts of Arizona and New Mexico, causing power outages, school and road closings, and warnings of a potential avalanche.
Source: "Rare Storm Hits Flagstaff and New Mexico," International Business Times, March 19, 2012
Superstorm Sandy Leaves a Trail of Destruction
October 2012
The largest tropical storm on record leaves flooding, fire and even snow in its wake and millions without power from Maine to the Carolinas.
A Major Winter Snowstorm Strikes the Pacific Northwest
January 2012
Four to six inches of snow fall in Seattle, equaling the city's average snowfall over an entire season. Over a foot falls in nearby Olympia.
Source: "Seattle Faces Unusually Strong Snowfall," Reuters, January 18, 2012
Worst Drought and Wildfire Season in Texas History
2011
Exceptional drought and strong winds fueled the Texas wildfires, burning about 77 square miles or 3.9 million acres — double the previous record.
Source: "The Impact of 2011 Drought and Beyond," Texas Comptroller of Public Accounts, February 2012
To view details for an extreme weather event, click an icon on the map.
Extreme Weather is on the Rise
Extreme weather events are on the rise in the United States.
Source: © 2012 Münchener Rückversicherungs-Gesellschaft, Geo Risks Research, NatCatSERVICE. As of January 2012.
Have a Plan
57% of small businesses have no disaster recovery plan (Symantec's 2011 SMB Disaster Preparedness Survey)
Source: Symantec's 2011 SMB Disaster Preparedness Survey
Revenue Lost
$3000 per day – The median cost of downtime from a small business affected by an extreme weather event.
Source: Symantec's 2011 SMB Disaster Preparedness Survey
Prepare & Maintain
According to the 2009 Disaster Recovery & Business Continuity Survey from Charlotte, N.C.-based Agility: 90% percent of smaller companies (less than 100 employees) surveyed spend
less than one day per month preparing and maintaining their continuity plans.
Source: Agility's 2009 Disaster Recovery & Business Continuity Survey