Customer Service
Business Service Center
Welcome to The Hartford's Business Service Center.
The following service requests are available online. If you have a request that is not listed below, please contact us at (866) 467-8730, M-F 7am – 7pm, CT.
Pay Your Bill
Visit the Online Bill Pay Center to view your account balance and pay your business insurance bill.
Request an Auto ID Card
An Auto ID Card provides proof of insurance for a specific vehicle for the duration of your policy. Auto ID Cards can be requested for any existing vehicle on your policy.
- To add or delete a vehicle, contact the Service Center or your agent.
- Most requests are processed in 2 days.
Request a Certificate of Insurance
A Certificate of Insurance is used by the insurance industry to provide proof of insurance coverage to an interested third party. An example of a certificate can be seen here.
- If you require a certificate with special wording , please contact the Service Center.
- Most requests are processed within 2 business days.
Claims
Visit our Claims Center to report a claim.
Spectrum Business Owner's Policy Questionnaire
If your business recently received a letter from us requesting additional information about your business operations, please use this link to provide the requested information.
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