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Risk Avoidance

Updated 07:50 AM EST, Fri October 23, 2020

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Business Risk and Professional Liability Claims

If you provide professional services, your business may face a unique liability risk. Businesses like yours can be the targets of lawsuits, even when they haven’t done anything wrong. That’s why professional liability insurance is important.
 
The number and nature of these lawsuits are both surprising and alarming.
 
To avoid the exposure of professional liability claims, it’s important to make sure your company is protected with the right professional liability coverage.
 

Is Your Business at Risk?

If you have a service-related business, it’s a good idea to get professional liability insurance protection. Some businesses that can face lawsuits for errors and omissions include:
 
  • Advertising agencies
  • Software and application developers
  • Technology service providers
  • Management consultants
  • Market researchers
  • Printers

Liability Risk Management

We commonly think of claims related to physical things, such as:
 
  • Defective products
  • Slip-and-fall accidents
  • Property damage
However, there’s also the risk of employee claims and auto accidents. Smart businesses take measures to minimize these business risks.
 
But business lawsuits may also come from alleged negligence or wrong doing. Purchasing liability insurance can help if you’re faced with a claim.
 
Professional liability is a risk unique to businesses that provide professional services or expert advice. That’s because these businesses can make mistakes or omissions that can result in a financial loss for their clients. For instance, an advertising agency could be held professionally liable if a logo they created caused their client to lose customers and sales.
 

Liability Risk Management Through Insurance

Many small business owners believe that the general liability insurance they have through their Business Owner’s Policy (BOP) covers any lawsuit. This isn’t the case. General liability only covers third-party claims of bodily injury and property damage. If a customer sues your business for making a mistake that caused them a financial loss, your general liability policy won’t help you.
 
For example, general liability insurance can help cover a customer’s slip-and-fall accident in your store. However, only professional liability insurance can help cover a client lawsuit for a glitch in your software product.
 
Professional liability claims can result in lawsuits for:
 
  • Negligence
  • Misrepresentation
  • Inaccurate advice
  • Breach of warranties or representations
  • Failure to perform

The Cost of Professional Liability Claims

Professional liability lawsuits can cost thousands of dollars to defend a case that is dismissed, or they can cost millions in awards.
 
These claims also take away time you could be using to run your business. Be aware that some cases can take years to resolve. That’s why risk avoidance should be your number one priority.
 

Seek the Assistance of Risk Avoidance Professionals

Liability suits can be time-consuming and expensive, no matter the size or profitability of your business. We can help you assess your business’ risks and get you the right coverage. Our risk engineering team also has technical specialists who help businesses operate safely and efficiently. Get a small business insurance quote today and learn more about how we can help you and your business.

The Hartford shall not be liable for any damages in connection with the use of any information provided on this page. Please consult with your insurance agent/broker or insurance company to determine specific coverage needs as this information is intended to be educational in nature.
 
The information contained on this page should not be construed as specific legal, HR, financial, or insurance advice and is not a guarantee of coverage. In the event of a loss or claim, coverage determinations will be subject to the policy language, and any potential claim payment will be determined following a claim investigation.
 
Certain coverages vary by state and may not be available to all businesses. All Hartford coverages and services described on this page may be offered by one or more of the property and casualty insurance company subsidiaries of The Hartford Financial Services Group, Inc. In TX, this insurance is written by Sentinel Insurance Company, Ltd., Hartford Casualty Insurance Company, Hartford Lloyd’s Insurance Company, Property and Casualty Insurance Company of Hartford, Hartford Underwriters Insurance Company, Twin City Fire Insurance Company, Hartford Accident and Indemnity Company and Hartford Fire Insurance Company. In Arizona, New Hampshire, Washington and California, the insurance is underwritten by Hartford Accident and Indemnity Company, Hartford Casualty Insurance Company, Hartford Fire Insurance Company, Hartford Insurance Company of Illinois, Hartford Insurance Company of the Midwest, Hartford Lloyd’s Insurance Company, Hartford Underwriters Insurance Company, Maxum Casualty Insurance Company, Maxum Indemnity Company, Navigators Insurance Company, Navigators Specialty Insurance Company, Pacific Insurance Company, Property and Casualty Insurance Company of Hartford, Sentinel Insurance Company, Ltd., Trumbull Insurance Company and Twin City Fire Insurance Company. The Hartford® is The Hartford Financial Services Group, Inc. and its subsidiaries, including Hartford Fire Insurance Company.
 
The Hartford® is The Hartford Financial Services Group, Inc. and its property and casualty subsidiaries, including Hartford Fire Insurance Company. Its headquarters is in Hartford, CT.
 
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