Managing Your Account Online

At The Hartford, we pride ourselves on delivering excellent customer and claims support by providing online tools that make it easy to manage your policy. Our Customer Service Center allows for fast, online self-service, conveniently accessible via your computer, smartphone or tablet. Once you register, you can view and manage your policies with The Hartford – anytime and anywhere.

 

Here’s a summary of what you can do online.

 

You can pay your insurance premium using electronic funds transfer (EFT) or a credit card, or you can enroll in AutoPay to have your premiums automatically deducted from your checking account. You can also view your billing and payment history, including the date your last payment was processed and your current balance.

 

Your complete policy information is available online. You can view and print policy and billing information, along with other correspondences, for both auto and homeowners policies. If you have an auto policy, you can update policy information, from vehicles and coverages to drivers and discounts.

 

As a customer of The Hartford, going paperless has never been so easy. Sign up for eDelivery and enjoy the convenience of digital and secure access to all of your policy, billing, and general correspondence documents online. When you select eDelivery, you’ll receive an email notification whenever a new document is ready for you to review online.

 

Our 24/7 claims service helps take the hassle out of a stressful situation. Our claim specialists are available around the clock should you need to report a claim. And once you file a claim, you can quickly and easily track its progress online. If you have auto coverage with The Hartford, our claims specialists will help you locate nearby repair shops and professional services for glass-only claims and get you a referral to a prescreened auto dealer if you need to purchase a replacement vehicle.

Read online reviews of our claims service shared by auto and homeowners customers like you.

 

ID cards for your auto policy are available online. You can view, share, print, and even store your ID cards for easy access offline.

If you’re on the road and need assistance for any reason, our RESCUE 1-800^® service is just a phone call away with our mobile app. A representative will connect you with roadside assistance near you any time of the day or night. If you carry Towing & Labor coverage on your policy, you won’t pay a fee for most services (up to your policy limits).

If you have questions or need quick access to a customer service representative for any reason, you can send us an email or contact us by phone. Our contact information is available on every screen within the online Customer Service Center.

 

Managing your policy with The Hartford is easy when you sign up online. If you don’t have an account, it only takes a few moments to get started. Be ready with your policy number and follow these steps:

 

We look forward to seeing you online!