Digital Tools and Capabilities for Specialty Agents and Brokers

Specialty Digital Resources

Quote, Issue and Manage Specialty Business More Efficiently

As your business grows more complex, so do the risks. Access digital capabilities that help agents and brokers streamline workflows, submit business, quote eligible products, issue coverage and manage policies online.
 
Log In to Electronic Business Center (EBC)
Specialty Digital Resources

What is the EBC?

EBC is the gateway to The Hartford's specialty digital capabilities. Through EBC, agents and brokers can access platforms such as The Hartford Pronto℠, 1StepSurety® and Small Business ICON to quote, issue and manage specialty insurance policies online.

Choose the Right Digital Solution

Once logged in to EBC agents and brokers can access the appropriate platform based on the business they're working on. Use the guide below to identify the right solution.

The Hartford ProntoSM

Best for: Online quoting for eligible specialty insurance products 
 
Submit, quote and sell eligible specialty insurance products through a streamlined digital experience. 
 
Product may include:
 
  • Professional Liability
  • Management Liability (D&O, EPLI, Fiduciary, Crime)
  • Cyber
  • Third Party Crime
  • Contractors Pollution Liability*

1StepSurety®

Best for: Surety bonds or Commercial Crime/ERISA 
 
Rate, quote and issue eligible products through an online underwriting and processing platform. 
 
Products may include:
 
  • Commercial Surety Bonds
  • Commercial Crime
  • Employee Theft
  • ERISA Bonds
  • Third-Party Crime

Small Business ICON

Best for: Agents placing eligible specialty coverage for small business accounts 
 
Access quoting and policy issuance capabilities for eligible specialty products designed for small businesses. 
 
Products may include:
 
  • Management Liability (D&O, EPLI, Fiduciary, Crime)
  • Cyber
  • Professional Liability

APIs and Integration

Best for: High-volume partners seeking scalable digital workflows 
 
Connect systems and streamline submissions through technology integrations designed to reduce manual processing and duplicate data entry. 
 
Products available:
 
  • Professional Liability
  • Management Liability (D&O, EPL, Fiduciary, First-party Crime, Kidnap & Ransom)
  • Cyber
  • Contractors Pollution Liability*

What You Can Do Online

The Hartford's specialty digital capabilities help agents and brokers:
 
  • Submit eligible specialty business online
  • Quote select specialty insurance products
  • Bind or issue eligible coverage
  • Reduce duplicate data entry through digital workflows
  • Manage surety and fidelity bond activity
  • Connect with underwriting and distribution teams when needed

Why Use The Hartford’s Specialty Digital Capabilities?

Streamlined Submission and Quoting

Enter information through guided digital workflows for eligible specialty products.

Reduced Duplicate Data Entry

Submitted information can be retained when a risk is routed for underwriting review.

Multiple Ways to Connect

Access online platforms, integrated workflows and underwriting support based on the business you are placing.

Support When You Need It

Connect with underwriting, distribution or platform support teams when additional assistance is required.

Frequently Asked Questions About Specialty Insurance Quoting and Digital Capabilities

The Electronic Business Center (EBC) is the central access point for The Hartford's agent-facing digital capabilities. Agents and brokers can log in to access specialty quoting, policy management and self-service tools.
Agents and brokers can use The Hartford's digital capabilities to submit eligible specialty business, quote select products, issue coverage, manage surety and fidelity bond activity, and access streamlined digital workflows. Available capabilities vary based on product eligibility.
The Electronic Business Center (EBC) serves as the gateway to The Hartford's digital capabilities. The platform you use depends on the type of business you're working on.
 
  • The Hartford Pronto supports eligible specialty insurance submissions and quoting.
  • 1StepSurety supports eligible surety, crime and ERISA products.
  • Small Business ICON supports eligible specialty insurance products for small business accounts.
  • APIs and integrations support partners seeking scalable digital workflows.
Use the platform guide above to identify the right solution for your business. 
Available products vary by platform and eligibility requirements. Products may include:
 
  • Private/Nonprofit Management Liability Package
  • Cyber
  • Professional Liability
  • Surety Bonds
  • Commercial Crime
  • ERISA Bonds
  • Contractors Pollution Liability*
If a risk falls outside eligibility guidelines, it may be referred to an underwriter for review.
If a submission falls outside eligibility guidelines, it may be routed to an underwriter for review. Information already entered into the platform is retained, helping reduce duplicate data entry.
Available billing options include:
 
  • Direct billing with multiple payment options  
  • Agency billing as full pay
Most digitally issued policies are eligible for automatic renewal for multiple terms. If a policy is ineligible, an underwriter will contact you directly.

If you do not have a username, contact your EBC administrator. If you are unsure who your EBC administrator is, contact AIS at 1-877-322-4833 or use the chat feature on the EBC login screen.

Contact AIS at 1-877-322-4833 or use the chat feature on the EBC login screen for assistance.

Yes. The Hartford supports technology integrations and digital workflows designed to help reduce duplicate data entry and improve operational efficiency.

 
 
* Written on Surplus Line basis