Claims

To find phone numbers and more information, click on the text or arrows below.
Call to Report an Auto Claim
1-877-805-9918
24 hours/day, 7 days/week
 
 
Report Simple Auto Claims Online
(Intended for non-urgent claims with no injuries)
 
 
 
Auto Claim Status
 
 
Call to Report an Auto Claim
1-800-243-5860
24 hours/day, 7 days/week
 
 
Report Simple Auto Claims Online
(Intended for non-urgent claims with no injuries)
 
 
 
Auto Claim Status
 
 
Call to Report a Homeowner’s Claim
1-877-805-9918
24 hours/day, 7 days/week
 
 
Report Homeowner’s Claims Online
 
Call to Report Flood Insurance Claims
1-877-787-5677
24 hours/day, 7 days/week
 
 
Homeowner’s Claim Status
 
 
Commercial Property
1-800-327-3636
24 hours/day, 7 days/week
Report a Property Claim
Log in to Track Your Property Claim
 
 
General Liability
1-800-327-3636
24 hours/day, 7 days/week
Report a Liability Claim
 
 
Workers' Compensation
Submit a Medical Bill
Please use the following information to submit workers' compensation medical bills to The Hartford.
Claim States of CA, FL, NJ and TX
P.O. Box 14187
Lexington, KY 40512
Fax: 859-258-2239

All Other States
P.O. Box 14170
Lexington, KY 40512
Fax: 859-258-2235

Med-Bill Customer Service Phone Line
1-800-662-5814
 
 
International
Report a Claim on Your Multinational Choice Policy
1-800-327-3636
24 hours/day, 7 days/week

 
 
Group Disability Claims
1-800-549-6514
M-F: 9 a.m. to 9 p.m. ET
 
 
Group Life and Accident (AD&D) Claims
1-888-563-1124

 
 
Accident, Critical Illness &
Hospital Indemnity Claims
Phone: 1-866-547-4205
Fax: 469-417-1952

 
 
Individual & Families Login
Start or check the status of a claim or personal health application, sign up for direct deposit and access forms.
The Hartford at Work
 
 
Business Login
Access all the information you need to administer your Hartford group benefits.
Employer View
 
 
Hartford Variable Life
1-800-231-5453
M-F: 8:30 a.m. to 7 p.m. ET
 
 
Hartford Traditional Life
1-800-243-5453
M-F: 8:30 a.m. to 7 p.m. ET
 

If you are a policyholder looking for account-specific information, please call Customer Service at 1-800-231-5453 (M-F, 8:30 a.m. to 7 p.m. ET) or contact your financial professional.
 
 
Special Investigations Unit
New Jersey Decision Point Review
(Medical providers, please consult the following for New Jersey auto claims only)
NJ Decision Point Review (DPR) Plan
Precertification fax: 1-866-771-6001
New Jersey No-Fault/PIP Medical Billing (please include claim number)
The Hartford
P.O. Box 14269
Lexington, KY 40512
 
Catastrophe Information Center
Here to Help

Planning Ahead

The Hartford's Catastrophe Information Center has details about preparing for all types of storms, whether you own a home or a business.

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Derby Industries Testimonial

When Derby Industries experienced a catastrophic property loss, The Hartford did what we do best – restore lives and businesses.