The Hartford’s Future of Benefits Study

Three smiling workers from different industries

Focused Forward, Framing the Future

Employee benefits continue to evolve in complexity, shaped by an expanding ecosystem of innovative products, technologies, rising health care costs and ever‑shifting regulatory demands. In this dynamic environment, staying informed is no longer optional, it’s essential.
 
65%
of employers
say human support is important for claims, but still want digital tools.
75%
of U.S. workers
choose the same benefits every year, despite rising healthcare costs.
36%
of employers
cite integrated or connected claims as a top priority.

A Future-Proof Employer Experience

Gain confidence in a seamless, solutions-driven model across benefits selection, integration and ongoing workforce engagement.

Continuous Education

Proactively engage and educate employees about benefits to drive better understanding and usage.

Time Saving Technology

Understand how next generation HR technology and a connected benefits ecosystems are redefining the modern employee experience.

A Future of Integrated Solutions

Effectiveness is no longer measured by the performance of a single benefit in isolation. It’s about how well they work together to deliver a connected experience, increasing organizational efficiency and supporting employees when it matters most.

Consider these insights:

2 in 3
employers
cite simplicity and cost as top drivers for selecting a single non-medical carrier
65%
of employers
 expect carrier solutions to provide streamlined employee experiences.
“Our Future of Benefits research clearly shows that benefits are not a product-specific checklist anymore, but rather an important way to meet the comprehensive needs of U.S. workers. HR teams are seeking carriers like The Hartford that offer integrated, non-medical solutions to seamlessly meet benefits needs, thereby allowing them to focus on their people.”
 
–Mike Fish, Head of Employee Benefits
Woman sits at a laptop

Upcoming Webinar

Be part of the conversation. Hear from our leaders as they dive into the latest benefits trends. Wednesday, February 18 at 1:00 pm ET.
 

About the Study

The Hartford’s 2026 Future of Benefits Study includes insights from 500 employers and 1,000 U.S. workers. The employers surveyed were HR professionals who manage/decide employee benefits and U.S. workers surveyed were actively employed. The margin of error for employer responses is +/- 4% and for U.S. workers is +/-3% at a 95% confidence level.
The Hartford Insurance Group, Inc., (NYSE: HIG) operates through its subsidiaries, including underwriting companies Hartford Life and Accident Insurance Company and Hartford Fire Insurance Company, under the brand name, The Hartford,® and is headquartered at One Hartford Plaza, Hartford, CT 06155. For additional details, please read The Hartford’s legal notice at https://www.thehartford.com. All benefits are subject to the terms and conditions of the policy. Policies underwritten by the underwriting company listed above detail exclusions, limitations, reduction of benefits and terms under which the policies may be continued in force or discontinued.