Personal Auto Claims

Tell Us What Happened

You can report an incident online or give us a call anytime. And we have options for reporting glass-only damage or a claim on someone else's policy.
 
If you've had a minor incident with no injuries, you can start an auto claim online.
 
 
If you’re an agent or non-policyholder, you can report a claim on someone else’s policy.
 
 
 
If you prefer to talk to someone, or there were injuries involved, call us anytime 24/7 – check your bill or ID card if you're not sure whether you are an AARP customer.
AARP Customers
877-805-9918

Non-AARP Customers
800-243-5860
 

For windshield or glass-only claims, you can report online.

Track Your Claim

You get instant access to your claim status and details anytime, online.