For Members of AARP: Roadside Assistance From The Hartford

For over 40 years, The Hartford has offered exclusive car insurance benefits for those with an AARP membership. Roadside assistance with 24/7 support is just one of the ways we help our customers enjoy peace of mind behind the wheel.
Author:
Lily DiGregorio
Lily DiGregorio,Staff copywriter
Lily DiGregorio
Staff copywriter specializing in auto and home insurance for The Hartford.
Reviewed By:
Steve Barbal
Steve Barbal,National Managing Director/Underwriter, The Hartford
Steve Barbal
National Managing Director/Underwriter, The Hartford
LinkedIn Profile
Updated: 09/16/2025
Read Time: 6 minutes
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Key Takeaways

  • With 24/7 roadside assistance services, The Hartford offers the protection you need to drive with confidence.
  • RESCUE 1-800® has a network of 40,000 towing services across the United States to provide roadside assistance for The Hartford’s customers.
  • From jump starting your car battery to replacing lost keys, roadside assistance from The Hartford is there when you need us most.
 

Roadside Assistance for AARP Members

The Hartford offers the only car insurance endorsed by AARP. That means we know even the most experienced drivers sometimes need help on the road. RESCUE 1-800,® The Hartford’s roadside assistance program, offers our customers 24/7 nationwide emergency roadside assistance benefits to help make difficult situations less stressful. If you’re a member of AARP, towing services, locksmith services, flat-fire services and more are available to you through AARP® Auto Insurance from The Hartford,1 as long as you have comprehensive coverage for your vehicle.
The Hartford proudly offers additional benefits and rewards exclusively to AARP members, including car insurance savings of up to 10% with your membership.† Call The Hartford at 888-546-9099 to unlock your AARP member price today.
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RESCUE 1-800: Emergency Towing and Road Service

RESCUE 1-800® has 40,000 towing services across the United States to provide roadside assistance to The Hartford’s customers. This vast network of tow trucks and other roadside services can help fix flat tires or even tow your vehicle to a repair shop. These services are available 24/7 every day of the year, and you can reach them easily through our emergency roadside assistance line at 800-322-7789.

What Does Emergency Roadside Assistance Cover?

Imagine you’re heading out for an errand and your car won’t start. Or you run over a nail on your way home and get a flat tire. At The Hartford, we offer the necessary support if you have car troubles, from mechanical issues to lost keys. These roadside assistance services include:
For members of AARP, tow service is just one of the many roadside assistance benefits available through The Hartford’s car insurance. If you find yourself stranded on the side of the road or just need to get your car from your driveway to a repair facility, we’ll help you get your car towed up to 100 miles.
Even the most prepared drivers sometimes run out of gas. We’ll send a tow truck with gas to get you on your way.
AARP members don’t need to feel deflated by a flat tire. One of our emergency roadside assistance customer service representatives will send someone to assist with repairs or tire changes. And if it needs to be replaced, we include towing in your roadside assistance coverage.
Roadside assistance covers you if you have a dead battery. After you make a service call, we’ll send someone out to jump-start your car. And if that doesn’t work, we can help you get the battery replaced, usually right then and there. Any repairs done at the site of your car’s breakdown are included, although the cost of a new battery itself is not.
We’ve got you covered if you lock your keys in your car or even lose them - like dropping them down a storm drain. Lockout assistance services are available 24/7 to help you get back on the road quickly. Call RESCUE 1-800® at 800-322-7789, and we’ll send a locksmith to help you.
 

The Benefits of Roadside Assistance From The Hartford

AARP members can rest assured that The Hartford will work to get you back on the road as quickly and easily as possible – without breaking the bank.

24/7 Availability

Have peace of mind that we’ll be here to take service calls day or night, helping you get the emergency roadside assistance or towing services you need. We often get questions about this benefit from members of AARP, roadside assistance costs being one of them. But at The Hartford, you don’t have to pay more for consistent availability from our award-winning representatives.

Nationwide Coverage

Whether you’re driving across town or across the country, we offer roadside assistance wherever you need it.

A Team That Can Help

We have a large network of over 40,000 towing businesses. Make a simple call to our emergency roadside assistance line at 800-322-7789 to get help from a trusted partner.
Download The Hartford’s mobile app to get access to roadside assistance, digital ID cards, claim reporting and more for your auto and home policy with just one click. You can even locate repair shops, request glass repair and find a replacement vehicle.

Frequently Asked Questions About Roadside Assistance

Roadside assistance is an optional coverage you can add to your auto policy as long as you have comprehensive coverage on your vehicle. There are factors to consider when deciding if you want to add roadside assistance to your policy, including:
 
  • Vehicle age: If you have an older car, you may worry it’s going to break down. However, even newer cars can experience flat tires and other issues that may require roadside assistance.
  • Driving distance: Do you frequently use your car for travel? Do you commute to work? Even if you aren’t driving far, you could still end up with a dead battery or flat tire.
  • Convenience: Do you belong to a motor club that provides roadside assistance? Many insurance companies also offer this service, and it might be easier to add roadside assistance coverage from your auto insurer instead.
  • Cost: Since this coverage is optional, there is a charge to add it to your existing policy. After you get a quote, you’ll need to decide if it fits into your budget. Also consider the amount you’d need to pay out of pocket if you didn’t have the coverage.
Whether you’re stranded on the highway or just need a quick lift to get your car out of your driveway, help is available from The Hartford with your AARP membership. Roadside assistance is an optional coverage you can add to your car insurance policy with The Hartford. It includes towing to the nearest repair shop, up to 100 miles.
For members of AARP, roadside assistance costs through The Hartford will vary. Since roadside assistance is an optional benefit you can purchase with various coverage limits, the price will change person-to-person and will depend on your individual policy details.
It’s best to contact your insurance company if you have questions on how many times you can use roadside assistance. At The Hartford, this coverage allows for three service calls for each vehicle on your policy on a six-month policy term and six disablements on a 12-month policy term.
With AARP Auto Insurance from The Hartford, you can get many benefits simply by being a member of AARP. Roadside assistance is just one of them.
Many drivers ask, “Does AARP cover towing?” With AARP Auto Insurance from The Hartford, towing is available as part of your roadside assistance coverage. If you’re a member of AARP, towing service is included when you’ve added optional roadside assistance to your auto insurance policy with The Hartford.

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† Average savings amounts are derived from 6-month policy terms and based on information reported by customers who switched to The Hartford's newest rate plan between 9/1/22 and 8/31/23. This data is also used to determine the number/percentage of individuals who saved money when they switched. Your savings may vary. Rate differences for AARP members and non-members vary by state and AARP membership tenure.
AARP® Auto Insurance
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Summaries of coverages and policy features are for informational purposes only. In the event of loss, the actual terms and conditions set forth in your policy will determine your coverage.
 
AARP and its affiliates are not insurers. Paid endorsement. The Hartford pays royalty fees to AARP for the use of its intellectual property. These fees are used for the general purposes of AARP. AARP membership is required for Program eligibility in most states.
 
The AARP Auto Insurance Program from The Hartford is underwritten by Hartford Fire Insurance Company and its affiliates, One Hartford Plaza, Hartford, CT 06155. It is underwritten in AZ, MI and MN by Hartford Insurance Company of the Southeast; in CA, by Hartford Underwriters Insurance Company; in WA, by Hartford Casualty Insurance Company; in MA, by Trumbull Insurance Company; and in PA, by Nutmeg Insurance Company and Twin City Fire Insurance Company. The AARP Home Insurance Program from The Hartford is underwritten by Hartford Fire Insurance Company and its affiliates, One Hartford Plaza, Hartford, CT 06155. It is underwritten in AZ, MI and MN by Hartford Insurance Company of the Southeast; in CA by Property and Casualty Insurance Company of Hartford; in WA, by Trumbull Insurance Company; in MA, by Trumbull Insurance Company, Sentinel Insurance Company, Hartford Insurance Company of the Midwest, and Hartford Accident and Indemnity Company; and in PA, by Nutmeg Insurance Company. The Hartford does not write new Home business in all areas, including the states of CA and FL. Savings, benefits and coverages may vary and some applicants may not qualify. The Program is currently unavailable in Canada and U.S. Territories or possessions.
 
1 In Texas, the Auto Program is underwritten by Redpoint County Mutual Insurance Company through Hartford of the Southeast General Agency, Inc. Hartford Fire Insurance Company and its affiliates are not financially responsible for insurance products underwritten and issued by Redpoint County Mutual Insurance Company. The Home Program is underwritten by Hartford Insurance Company of the Southeast.
 
* Customer reviews are collected and tabulated by The Hartford and not representative of all customers.