Small Business Marketing Central

Small Business Marketing Central

Winning in Small Business Isn't About One Thing - It's About Everything

Our people, processes and products combine to deliver the protection that small businesses need. This means quoting and issuing business is fast and easy, policy service is hassle-free and renewals are a breeze. That’s exactly what you get when you partner with us.

NEW! Understanding the New Credit Card Surcharge

A credit card surcharge is an extra charge added when customers pay by credit card. This surcharge, kept by a third-party payment vendor, is separate from product costs, premiums, and taxes, and is charged in addition to service or billing fees.
 

At a Glance

Applications Impacted: ICON, My Account, Pronto, and 1StepSurety
Timeline:
  • 11/22/25 – 2 states active – New York and New Jersey
  • 12/6/25 –Remaining states activated
States Excluded: CT, ID, MA, MD, ME, NE, RI
Surcharge Amount: 2.95% (exception: CO is 1.95%, OK is 2.0%)
Surcharge Does Not Apply: Electronic Funds Transfer (EFT) or debit card payments
 
We’ll clearly inform customers about the credit card surcharge.
Industry-Leading Products

Industry-Leading Products

Our products are specifically designed for small businesses. See how our Business Owner’s Policy (BOP), Workers’ Compensation and Business Auto coverage give you a competitive advantage – and deliver in a big way for your small business customers.
Top 10 Industries

Top 10 Industries

Did you know we offer coverage for hundreds of classes? With broad protection and flexible options, you can offer customers coverage tailored to their needs. From target class codes to detailed guides, get what you need to protect even more customers.
Digital Tools

Digital Tools

Our digital capabilities help drive down service costs and deliver a better experience overall. You’ll appreciate our automation solutions and agent portal, made to help solve problems faster and easier. And customers will love the convenience of My Account, our #1 rated self-service portal.
Payroll Billing Solutions

Payroll Billing Solutions

Help Workers’ Compensation customers enjoy cash flow benefits – regardless of how they run payroll – with our payroll billing options. And when they enroll, you get the benefit of higher retention on policies with it.
Multicultural Markets Are Expanding

Multicultural Markets Are Expanding

Check our expanding Multicultural Content Library to help you reach growing small businesses and communities throughout your territory.

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