Real Time Interface

Real Time Delivers Real Benefits

At The Hartford, we’re committed to providing agents with essential tools they need to sell and service business directly from their agency management system – with speed and ease.
 
Real Time interface is the industry’s fastest method today of connecting to online tools, especially many of the features on carrier sites, via agency management systems. Using Real Time, agents benefit from a consistent workflow, valuable time-savings, and increased profitability.
 
The Hartford leads the way with a broad suite of sales and service solutions, most services available for both Commercial and Personal Lines.
 

Vendors and Services Supported*

Click on the text below.

AVAILABILITY

Policy Download

  • Commercial Lines (Auto, BOP, WC)
  • Personal Lines (Auto & Home)

Claims Download

  • Commercial Lines and Personal Lines

Direct Bill Commission Statement Download

  • Commercial and Personal Lines

ACORD eDOCS

  • Policy – Commercial Only
  • Billing Notifications

New Business Tools

  • Quoting for Small Commercial
  • Quote/Issue (for Personal Lines only)

eServices

Commercial and Personal Lines
  • Billing Inquiry, including Bill Copy
  • Claim Inquiry
  • Policy View Inquiry
Commercial Lines – Only
  • First Notice of Loss with Attachments
  • Loss Runs

Carrier Web Site

  • Direct link to EBC

AVAILABILITY

Policy Download

  • Commercial Lines (Auto, BOP, WC)
  • Personal Lines (Auto & Home)

Claims Download

  • Commercial Lines and Personal Lines

Direct Bill Commission Statement Download

  • Commercial and Personal Lines

ACORD eDOCS

  • Policy – Commercial Only
  • Billing Notifications

New Business Tools

  • Quoting for Small Commercial
  • Quote/Issue (for Personal Lines only)

eServices

Commercial and Personal Lines
  • Billing Inquiry, including Bill Copy
  • Claim Inquiry
  • Policy View Inquiry
Commercial Lines – Only
  • First Notice of Loss with Attachments
  • Loss Runs

Carrier Web Site

  • Direct link to EBC

AVAILABILITY

Policy Download

  • Commercial Lines (Auto, BOP, WC)
  • Personal Lines (Auto & Home)

Claims Download

  • Commercial Lines and Personal Lines

Direct Bill Commission Statement Download

  • Commercial and Personal Lines

New Business Tools

  • Quoting for Small Commercial
  • Quote/Issue (for Personal Lines only)

eServices

Commercial and Personal Lines
  • Billing Inquiry, including Bill Copy
  • Claim Inquiry
  • Policy View Inquiry
Commercial Lines – Only
  • Loss Runs

Carrier Web Site

  • Direct link to EBC

AVAILABILITY

Policy Download

  • Commercial Lines (Auto, BOP, WC)
  • Personal Lines (Auto & Home)

Direct Bill Commission Statement Download

  • Commercial and Personal Lines

eServices

Commercial and Personal Lines
  • Billing Inquiry, including Bill Copy
  • Claim Inquiry
  • Policy View Inquiry
Commercial Lines – Only
  • Loss Runs

Carrier Web Site

  • Direct link to EBC

AVAILABILITY

Policy Download

  • Commercial Lines (Auto, BOP, WC)
  • Personal Lines (Auto & Home)

Claims Download

  • Commercial Lines and Personal Lines

Direct Bill Commission Statement Download

  • Commercial and Personal Lines

ACORD eDOCS

  • Policy – Commercial Only
  • Billing Notifications

New Business Tools

  • Submission (for mid to large comm'l accts)
  • Quoting for Small Commercial
  • Quote/Issue (for Personal Lines only)

eServices

Commercial and Personal Lines
  • Billing Inquiry, including Bill Copy
  • Claim Inquiry
  • Policy View Inquiry
  • Endorsements
Commercial Lines – Only
  • Bond Inquiry

Carrier Web Site

  • Direct link to EBC

AVAILABILITY

Policy Download

  • Commercial Lines (Auto, BOP, WC)
  • Personal Lines (Auto & Home)

Claims Download

  • Commercial Lines and Personal Lines

Direct Bill Commission Statement Download

  • Commercial and Personal Lines

ACORD eDOCS

  • Policy – Commercial Only
  • Billing Notifications

New Business Tools

  • Submission (for mid to large comm'l accts)
  • Quoting for Small Commercial
  • Quote/Issue (for Personal Lines only)

eServices

Commercial and Personal Lines
  • Billing Inquiry, including Bill Copy
  • Claim Inquiry
  • Policy View Inquiry
  • Endorsements

Carrier Web Site

  • Direct link to EBC

AVAILABILITY

Policy Download

  • Commercial Lines (Auto, BOP, WC)
  • Personal Lines (Auto & Home)

Claims Download

  • Commercial Lines and Personal Lines

Direct Bill Commission Statement Download

  • Commercial and Personal Lines

AVAILABILITY

Policy Download

  • Commercial Lines (Auto, BOP, WC)
  • Personal Lines (Auto & Home)

Claims Download

  • Commercial Lines and Personal Lines

Direct Bill Commission Statement Download

  • Commercial and Personal Lines

ACORD eDOCS

  • Policy – Commercial Only
  • Billing Notifications

New Business Tools

  • Quote/Issue (for Personal Lines only)

eServices

Commercial and Personal Lines
  • Billing Inquiry, including Bill Copy
  • Claim Inquiry
  • Policy View Inquiry
Commercial Lines – Only
  • Bond Inquiry
  • Loss Runs

Carrier Web Site

  • Direct link to EBC

AVAILABILITY

Policy Download

  • Commercial Lines (Auto, BOP, WC)
  • Personal Lines (Auto & Home)

AVAILABILITY

Policy Download

  • Commercial Lines (Auto, BOP, WC)
  • Personal Lines (Auto & Home)

AVAILABILITY

Policy Download

  • Commercial Lines (Auto, BOP, WC)
  • Personal Lines (Auto & Home)

Claims Download

  • Commercial Lines and Personal Lines

Direct Bill Commission Statement Download

  • Commercial and Personal Lines

AVAILABILITY

Policy Download

  • Commercial Lines (Auto, BOP, WC)
  • Personal Lines (Auto & Home)

Claims Download

  • Commercial Lines and Personal Lines

Direct Bill Commission Statement Download

  • Commercial and Personal Lines

AVAILABILITY

Policy Download

  • Commercial Lines (Auto, BOP, WC)
  • Personal Lines (Auto & Home)

Direct Bill Commission Statement Download

  • Commercial and Personal Lines

eServices

Commercial and Personal Lines
  • Billing Inquiry, including Bill Copy
  • Claim Inquiry
  • Policy View Inquiry
Commercial Lines – Only
  • Loss Runs

Carrier Web Site

  • Direct link to EBC

AVAILABILITY

Policy Download

  • Commercial Lines (Auto, BOP, WC)
  • Personal Lines (Auto & Home)

eServices

Commercial and Personal Lines
  • Billing Inquiry, including Bill Copy
  • Claim Inquiry
  • Policy View Inquiry
Commercial Lines – Only
  • Loss Runs

Carrier Web Site

  • Direct link to EBC

AVAILABILITY

Policy Download

  • Commercial Lines (Auto, BOP, WC)
  • Personal Lines (Auto & Home)

Direct Bill Commission Statement Download

  • Commercial and Personal Lines

AVAILABILITY

Policy Download

  • Commercial Lines (Auto, BOP, WC)
  • Personal Lines (Auto & Home)

Claims Download

  • Commercial Lines and Personal Lines

Direct Bill Commission Statement Download

  • Commercial and Personal Lines

ACORD eDOCS

  • Policy – Commercial Only
  • Billing Notifications

eServices

Commercial and Personal Lines
  • Billing Inquiry, including Bill Copy
  • Claim Inquiry
  • Policy View Inquiry
Commercial Lines – Only
  • Loss Runs

Carrier Web Site

  • Direct link to EBC

AVAILABILITY

Policy Download

  • Personal Lines (Auto & Home)

AVAILABILITY

Policy Download

  • Personal Lines (Auto & Home)

AVAILABILITY

Policy Download

  • Commercial Lines (Auto, BOP, WC)
  • Personal Lines (Auto & Home)

Claims Download

  • Commercial Lines and Personal Lines

Direct Bill Commission Statement Download

  • Commercial and Personal Lines

ACORD eDOCS

  • Policy – Commercial Only
  • Billing Notifications

New Business Tools

  • Quote/Issue (for Personal Lines only)

eServices

Commercial and Personal Lines
  • Billing Inquiry, including Bill Copy
  • Claim Inquiry
  • Policy View Inquiry
Commercial Lines – Only
  • Loss Runs

Carrier Web Site

  • Direct link to EBC

AVAILABILITY

Policy Download

  • Personal Lines (Auto & Home)

Direct Bill Commission Statement Download

  • Commercial and Personal Lines

AVAILABILITY

Policy Download

  • Commercial Lines (Auto, BOP, WC)
  • Personal Lines (Auto & Home)

Claims Download

  • Commercial Lines and Personal Lines

Direct Bill Commission Statement Download

  • Commercial and Personal Lines

AVAILABILITY

Policy Download

  • Personal Lines (Auto & Home)

AVAILABILITY

Policy Download

  • Commercial Lines (Auto, BOP, WC)
  • Personal Lines (Auto & Home)

AVAILABILITY

Policy Download

  • Commercial Lines (Auto, BOP, WC)
  • Personal Lines (Auto & Home)

Direct Bill Commission Statement Download

  • Commercial and Personal Lines

AVAILABILITY

Policy Download

  • Commercial Lines (Auto, BOP, WC)
  • Personal Lines (Auto & Home)

Claims Download

  • Commercial Lines and Personal Lines

Direct Bill Commission Statement Download

  • Commercial and Personal Lines

ACORD eDOCS

  • Policy – Commercial Only
  • Billing Notifications

AVAILABILITY

Policy Download

  • Commercial Lines (Auto, BOP, WC)
  • Personal Lines (Auto & Home)

Direct Bill Commission Statement Download

  • Commercial and Personal Lines

New Business Tools

  • Submission (for mid to large comm'l accts)
  • Quoting for Small Commercial
  • Quote/Issue (for Personal Lines only)

eServices

Commercial and Personal Lines
  • Billing Inquiry, including Bill Copy
  • Claim Inquiry
  • Policy View Inquiry

Carrier Web Site

  • Direct link to EBC

Transform Your Business

Not set up for Real Time in your agency? Get "powered" by Real Time today. Contact your vendor for assistance with activating Real Time.
 
Is your agency set up for Real Time but not actively using it? Everyone in the agency can use Real Time. Boost your usage to maximize ‘real’ time and money savings.
 
Whether you use our carrier site every day, a few times a week, or only once a month – shift your work to Real Time. We’re confident you won’t miss the time-consuming steps to process new business or service customers: gathering customer information, opening your browser, accessing carrier sites, remembering and entering your ID/Password, navigating the site to select a tool, and rekeying data.
 
More information about Real Time is available on the industry website, getrealtime.org.
 

* Represents the capabilities in which The Hartford has certified vendors for. Certain exclusions apply. Availability may vary by system, state and line of business.

Contact Us

The Hartford’s agents can learn more about specific Real Time functions and supported vendor systems by calling our Agency Interface Services team at 877-322-4833.
 

Log In to EBC

Agents can go to the eBusiness Center (EBC®) to access materials for vendor systems we support (ID and Password required).
Log In Now