Technology and innovation have created opportunities to enhance service and customer experience like never before. But in an era that’s driven to do more – to be better and faster – it’s critical not to let the little things fall by the wayside.
The rise of artificial intelligence and machine learning are slowly modernizing and automating many manual processes within insurance. As with the influx of data, the organizations that can nimbly adapt to these technologies will be the ones to thrive.
As underwriters have increasing amounts of data at their fingertips, they’re able to pinpoint the risks they’d like to cover in partnership with brokers much more specifically. For brokers, this could mean a more successful, tailored product for clients.