Insights: Improving Claim Outcomes

Workers Comp articles

Poor Ergonomics Account for Half of Musculoskeletal Disorders

According to the Bureau of Labor Statistics, just over half of all work-related musculoskeletal disorders (MSDs) result from poor ergonomics. Proactively mitigating ergonomic risks can help prevent injury and improve productivity.

Returning to Work & Staying at Work

Each year, millions of American workers develop health problems with the potential to temporarily or permanently prevent them from working. In the large majority of cases, employees can stay at work or return to work.

Successfully Returning to Work

Medical and case management strategies have been a major driver of improved recovery outcomes for illness or injury. However, research suggests these strategies are only one component of a successful return-to-work process.

Employer's Role in a Stay-at-Work & Return-to-Work Program

Even though many injured workers are capable of staying at work during recovery – or returning after a brief recovery period – administrative roadblocks may hinder their return to work at full duty. The employer's role is critical to resolving issues.

Big Data: What It Is & How It's Used

Paul Drennan, vice president and claim data scientist at The Hartford, talks about big data and why it is such a critical value proposition for large, loss-sensitive companies.
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How Data & People Work Together for Improved Claim Outcomes

Drennan explains how predictive modeling supports the workers' compensation claim handler.
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Predictive Modeling Helps Drive Improved Claim Outcomes

Drennan discusses how predictive modeling is transforming how claim examiners identify and manage high-risk workers' compensation claims.
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Saving Money with Subrogation

Drennan explains how predictive modeling supports The Hartford's subrogation process, and why it is such a critical value proposition for large, loss-sensitive companies.
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A Biopsychosocial Approach to Claims Management

Dr. Marcos Iglesias, vice president and medical director at The Hartford, talks about leading the company in new directions with medical case management.
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Managing Medical Costs

Dr. Iglesias talks about why, as medical costs continue to skyrocket, a well-designed and integrated medical strategy is essential to deliver optimal care while containing those costs.
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