Increasingly, consumers expect the companies they do business with to offer self-service solutions. Your small business customers are no exception. See how we’re meeting customers’ expectations while saving you time with our digital self-service options.
Digital Self-Service Flyers
- Agent Flyer provides the benefits of digital self-services, making it easier for you to sell the value of this capability to your customers.
- Customer Flyer communicates the benefits of registering for digital self-services to your customers.
- This infographic details the benefits of registering for digital self-services to your customers.
Digital Self-Service Videos
These short videos show customers how easy it is to perform routine policy management activities online.
- My Account Overview Video
- Register for My Account
- Pay Bill on My Account
- Go Paperless on My Account
- ExpressPay on My Account
Digital Self-Service Email Communication
Use this email template* to encourage customers to register online for services like AutoPay, digital documents, Premium Audit assistant, Certificate of Insurance on-demand, and more.
* Can only be used for a one on one relationship – mailing one customer at a time.
* Re-download email communication each time before use.
* Can only be used in Outlook.