Schedule payments ahead of time or make a one-time payment with Express Pay (no login required). Or set it and forget it with AutoPay!
View and print two years of policy documents, bills and correspondence through The Hartford customer service center.
Request a certificate of insurance online in about 5 minutes. Most are emailed within 4 hours.
Request your auto ID card online at any time. Most requests are processed within one business day.
Stay organized, cut clutter, save trees. We’ll send email alerts for every new document and bill.
View your claims history and get current payment statuses.
Prepare for a Premium Audit
A premium audit ensures you’re paying the right amount for your coverage. Learn about the premium audit process and get prepared with these helpful resources.
The Hartford Insurance Customer Service Features
The Hartford’s customer service center is convenient and helpful for business insurance policyholders. You can pay bills, access documents, or request a certificate of insurance. The customer service center also offers business insurance policy holders information on how to prepare for a premium audit. An audit helps ensure you’re paying the right amount for your coverage.
Our online customer service center, called “My Account,” is a convenient way for you to manage your policy and access other important insurance documents, whether you are on the go or accessing your information from home. If you have additional questions, The Hartford’s customer service team is available. Our team can be reached online Monday through Friday. Contact a service representative from The Hartford for account service or audit help today.
You must log in to access the features offered in The Hartford’s customer experience center.
The Hartford Customer Service Is Here to Help
Account service and online help:
800-835-0385, M-F: 8 a.m. to 8 p.m. ET
800-835-0385, M-F: 8 a.m. to 8 p.m. ET
Premium audit help:
800-447-7649, M-F: 8 a.m. to 8 p.m. ET
800-447-7649, M-F: 8 a.m. to 8 p.m. ET