Online Business Service Center
Safe, Secure Solutions
That Respect Your Time
The Hartford's Online Business Service Center
Note: If you have a Personal Auto or Homeowners policy, visit the Customer Service Center.
Request a Certificate of Insurance
A Certificate of Insurance is used to provide proof of insurance coverage to an interested third party.
An example of a certificate can be seen here. If you require a certificate with special wording, please contact us. Most online requests are processed within 1 business day.
Request an Auto ID Card
An Auto ID Card provides proof of insurance for a specific vehicle for the duration of your policy. Auto ID Cards can be requested for any existing vehicle on your policy. To add or delete a vehicle, contact us or contact your agent. Most online requests are processed within 1 business day.
Spectrum Business Owner's Policy Questionnaire
If your business recently received a letter from us requesting additional information about your business operations, please use this link to provide the requested information.
Premium Audit Resources
Time-saving tools and resources are available to guide you through the audit process:
- Premium Audit Flyer
- Premium Audit FAQs
- Premium Audit Checklist
- Guide to Insurance and Audit Terms
- Premium Audit Animated Short Video
- Dedicated staff to answer questions and assist you: 1-800-447-7649
For all web-related questions, please call:
Monday - Friday 7 a.m. - 7 p.m. CT
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Small Commercial Customers
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