When You Speak, We Listen — and Act

happy female small business customer of The Hartford

Better Because of You

Every improvement we make started with a customer who took the time to speak up. We’re grateful — and we’re listening. Here are some of the ways your feedback has already helped.
 
happy male small business customer of The Hartford

You’ve Got Us in Your Pocket

Running a business is busy enough. You shouldn’t have to sit at a computer to manage your insurance. With our new mobile app, you can take care of what you need, whenever and wherever it works for you. Get instant access to your Certificates of Insurance, pay your bill, submit a claim and manage your policy all from your phone. Everything you need is right in your pocket.
 
App Store downloadGoogle play download
 
 
happy female small business owner protected by The Hartford

We’ve Got Your Back on Billing

You told us you wanted an easier way to stay on top of your payments. That’s why we now offer optional text message billing reminders — a simple, convenient way to get timely nudges before your bill is due, so there are no surprises.
 
You’re always in control. Text reminders are sent only when you choose to opt in, and you can update or turn them off at any time in your account settings.
 
small business owners able to do their jobs after getting a quote from The Hartford

Guidance You Can Actually Use

You told us that having simple tools to protect your business before something happens would really help.
 
That feedback inspired us to create our free Risk Engineering resource library. Inside, you’ll find simple guidance and short training courses that can help reduce common risks.
 
Everything is tailored to your type of business, so you can improve safety, prevent disruptions and stay focused on what matters most.
 

Thank You for Taking the Time to Share Your Voice

It directly shapes the updates we make and how we show up for you, so please keep the feedback coming. We’re listening, and we’re committed to continuously improving to better support your business.
 
Whether you’re managing your policy online through My Account or working with one of our knowledgeable reps, our goal is simple: to protect your people, your property and the business you’ve worked so hard to build.

Need Help?

Start a live chat online or call us at 866-467-8730
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The Hartford shall not be liable for any damages in connection with the use of any information provided on this page. Please consult with your insurance agent/broker or insurance company to determine specific coverage needs as this information is intended to be educational in nature.
 
The information contained on this page should not be construed as specific legal, HR, financial, or insurance advice and is not a guarantee of coverage. In the event of a loss or claim, coverage determinations will be subject to the policy language, and any potential claim payment will be determined following a claim investigation.
 
Certain coverages vary by state and may not be available to all businesses. All Hartford coverages and services described on this page may be offered by one or more of the property and casualty insurance company subsidiaries of The Hartford Insurance Group, Inc. listed in the Legal Notice.
 
The Hartford Insurance Group, Inc., (NYSE: HIG) operates through its subsidiaries under the brand name, The Hartford, and is headquartered in Hartford, CT. For additional details, please read The Hartford’s Legal Notice.
 
* Customer reviews are collected and tabulated by The Hartford and not representative of all customers.