The Hartford's RESCUE 1-800® Emergency Road Service

RESCUE 1-800 Emergency Road Service
The Hartford understands that sometimes tires go flat, keys get locked in the car, gas runs out. With RESCUE 1-800®, you have access to a network of 40,000 towing services countrywide, so help is nearby any time of the day or night, 365 days a year.

Here’s How RESCUE 1-800® Works

1. When you need help, simply call RESCUE 1-800® at 1-800-322-7789 any time of the day or night.
2. Provide the representative with the following information:
  • Your name and location
  • Your Hartford Auto Insurance Policy Number
  • The nature of your problem

Tow Invoice Reimbursement Process

If you have towing and labor coverage but obtained towing/roadside assistance other than through RESCUE 1-800®, follow this reimbursement process:
1. Submission options
2. Provide required information
  • Policy Number
  • Policy Name and Contact Number
  • Vehicle Make, Model and Year
  • Policyholder Email Address, if available

If you have towing and labor coverage: There is no charge for normal emergency service. You pay only for those above your towing and labor limits.
If you don’t have towing and labor coverage: You’ll need to pay the service provider directly for the full amount of the service provided.