Top Digital Insurer for Small Businesses

No. 1 Digital Small Business Insurer – 7 Years Running

From privacy protection to ease of use, we innovate nonstop to provide the best experience for our current and prospective customers. It's why we're the Keynova No. 1 digital small business insurer for the seventh year in a row.***

Author:

Updated: 12/04/2025

Read Time: 3 minutes

Get a Business Insurance Quote

Get a quote today and see how The Hartford can help protect you, your business and your employees.

Quote Today

Key Takeaways

The Hartford has been named the No. 1 digital small business insurer by Kenova for the seventh consecutive year.
The Hartford’s digital platform stands out in the industry, because small business owners can easily quote, obtain coverage, manage policies and file claims efficiently and securely through the “My Account” portal.
With over 200 years of experience and more than 1.5 million small business customers, The Hartford continues to support customers with innovative digital experiences.

Comprehensive Business Insurance Solutions Tailored for Small Businesses

We know your time is valuable and we try to work around your schedule. That’s why we created an end-to-end digital experience that makes it easier than ever for you to:

Get a small business insurance quote
Obtain coverage
Securely manage your policy
Report a claim

Our My Account service portal is unique and offers features that other insurers don’t have. This means you have access to:

Quoting tools, making it easier and faster to know how much it will cost to get coverage
Multi-factor authentication, which increases account security
Real-time endorsement processing that will save you time
Audit features to show your progress towards completion
Immediate assistance available through a call request or digital chat option

Experience Trusted by Millions of Small Businesses

The Hartford is an insurance company you can trust through all the phases of running a business. Whether it’s getting a quote, adjusting your coverage or navigating the claims process, we’re here every step of the way – and we’ve built the tools to support you quickly and securely online.

What Our Customers Are Saying

“The adjuster explained the process and even went into explaining benefits of the insurance I wasn't aware of.”

Joseph from Texas

“Very easy to deal with and submit the claim. Communications were very good.”

Lawrence from Pennsylvania

“Our claims consultant … really made [the] process easy in what could have been a very bad time.”

David from Massachusetts

“[It was] easy to reach our representative. She guided me every step of the way.”

Sandy from Nevada

“[They are] always supportive and helpful. Knowledgeable and resourceful.”

Elisa from California

“Excellent customer service from start to finish.”

Stacy from North Carolina

Efficient

We proudly provide a smooth claims experience and fast processing.

Available

You can request a certificate of insurance (COI) online anytime – day or night.

Flexible

Our customized policies are designed to meet you, and your business, where you're at.

‘Best in Class’ Digital Support

We make it easy for policyholders to go online to add, remove and edit scheduled items for their business policies, as well as assign account access permissions to other users.***

business owner happy being protected by the Best Insurance for Small Businesses

Get Small Business Insurance Easily and Quickly

With more than 200 years of experience, we know the unique challenges small business owners face. We offer essential business insurance coverage to help protect you from those risks, including:

Small business insurance to help safeguard against everyday risks that can come up during normal operation.
Workers’ compensation insurance to help employees recover from a work-related injury or illness.
Commercial auto insurance to help protect you and your employees on the road if you use company-owned vehicles for business.
General liability insurance to help cover claims that your business caused bodily injury or property damage to others.
Commercial property insurance to help protect your owned or rented building, tools and inventory used to operate your business.

Frequently Asked Questions

What Is the Keynova Study?

Each year, Keynova issues scorecard results for banks, credit cards and insurers using more than 300 criteria to rank digital tools and evaluate small business insurance companies in four areas:

Functionality
Ease of use
Privacy and security
Support and access

The Hartford scored the top rank overall and was named the top small business insurance carrier in every category for the digital consulting firm’s 2024 study.

Which Company Is the Best for Business Insurance?

The best insurance company will differ between each small business owner since every business has their own unique needs. We know there are many insurance companies out there, but not all of them are dedicated to small businesses. As the top ranked digital small business insurer, our dedicated teams are here to help business owners every step of the way.

What Type of Insurance Is Best for a Small Business?

At minimum, you should start with these four important coverages:

Other optional coverages can be added to your small business insurance policy, like professional liability insurance, data breach coverage and business income insurance.

*** Based on a 2025 study by Keynova.